StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18 · ‎03-21-2023

Hi Team,

Please update not interactive Stubhub event map.

Stubhub Link:

Caifanes Tickets - Caifanes Concert Tickets and Tour Dates - StubHub

JONA · ‎03-21-2023

Hi Team,

Please add map on Stubhub for this event Chris Botti 06/02/23 to match the map on primary market with link below for reference :

https://www.ticketmaster.com/event/17005E3890378380

Thanks,

Jona

Mauflores · ‎03-21-2023

Hi Team,

Seeking your assistance to add the map for this event:
Please add Section A, B, C and LAWN GENERAL ADMISSION

Event Name: Australian Pink Floyd Show

Venue: McMenamins Grand Lodge

Event Date & Time: Fri, Aug 04, 2023, 6:30 PM

Stubhub Link: https://www.stubhub.com/the-australian-pink-floyd-show-forest-grove-tickets-8-4-2023/event/151461730...

Primary Link:https://event.etix.com/ticket/online/performanceSale.do;jsessionid=2254170394696EFCE662D07CA1425EA7?...

Cocoalp · ‎03-22-2023

Trying to create a sales listing for KFC YUM! Arena in Section 102 for this weekend (Mar 24-26). I cannot enter ROW S. There are limited rows for Section 102. Please advise. Thanks in advance for your help.

Jmintampa · ‎03-22-2023

Rob Zombie August 26th Mid Florida Credit Union Tampa - seat map wrong - no box seats

Chelle22 · ‎03-22-2023

Hi Team,
Seeking your assistance to add an event map for the below event:
Event Name: Rodney Carrington
Venue: Kansas Star Casino | Mulvane, KS
Event Date & Time: Sat, Jul 15, 2023, 8:00 PM
StubHub Link: https://www.stubhub.com/rodney-carrington-mulvane-tickets-7-15-2023/event/151568829/
Primary Link: https://www.ticketmaster.com/event/06005E6AAAA48478

leofink · ‎03-22-2023

Selling tickets for this event:

https://www.stubhub.com/marcus-miller-new-york-tickets-3-22-2023/event/150513996/

Dropdown menu offers only "General Admission", even though my tickets are "Table Seating". Curiously, there are table section tickets for sale for this event.