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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi team,

 

Requesting to update the map seat for the event below:

Interstellar - 2 Day Pass (8/19 - 8/20)

LA Waterfront Berth 46|San Pedro, CA

Sat, Aug 19, 2023, 1:59 PM

 

https://www.stubhub.com/interstellar-fest-san-pedro-tickets-8-19-2023/event/151785369/?clickref=1101...

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:

Volbeat

SaskTel Centre|Saskatoon, SK

Tue, Jul 18, 2023, 7:00 PM

 

https://www.stubhub.com/volbeat-saskatoon-tickets-7-18-2023/event/151690828/?quantity=2

Reply
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Chelle22
Zamboni Driver

Brian Regan 06/22/23

Hi Team, 

Seeking your assistance to add event map for below event:
Event Name: Brian Regan
Venue: Palace Theatre Manchester, Manchester, NH
Event Date & Time: Jun 22, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/brian-regan-manchester-tickets-6-22-2023/event/151745187/
Primary Link: https://palacetheatre.my.salesforce-sites.com/ticket/#/instances/a0F3u000008YpFpEAK

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:


Carl Cox

Factory 93|Los Angeles, CA

Sat, Oct 21, 2023, 4:00 PM

 

https://www.stubhub.com/carl-cox-los-angeles-tickets-10-21-2023/event/151765817/?clickref=1101lwMZL2...

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:

Peter Frampton Parking

Ameris Bank Amphitheatre Parking|Alpharetta, GA

Tue, Jun 27, 2023, 8:01 PM

 

https://www.stubhub.com/parking-passes-only-peter-frampton-alpharetta-tickets-6-27-2023/event/151669...

Reply
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HBD
Pit Crew

Re: Map Errors on Site

This map is now missing Rows:

Missing Rows for Rebelution August 13th 

Reply
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londonaxs
New User

Map is wrong for Gabriel Iglesias Pepsi Amp Flagstaff

The map is showing the best sections as general admission.  They are reserved seats

 

https://www.stubhub.com/gabriel-iglesias-flagstaff-tickets-8-25-2023/event/151496051/?quantity=2&sec...

 

missing all the front sections and listing them as GA

 

https://event.etix.com/ticket/online/performanceSale.do?performance_id=3724894&method=restoreToken

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

Michael Franti

Idaho Center|Nampa, ID

Sat, Aug 12, 2023, 7:00 PM

 

https://www.stubhub.com/michael-franti-nampa-tickets-8-12-2023/event/151421147/?quantity=2

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:

Odesza

T-Mobile Center|Kansas City, MO

Fri, Oct 13, 2023, 6:30 PM

 

https://www.stubhub.com/odesza-kansas-city-tickets-10-13-2023/event/151612018/

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:

5 Seconds of Summer

Blossom Music Center|Cuyahoga Falls, OH

Fri, Aug 25, 2023, 7:00 PM

 

https://www.stubhub.com/5-seconds-of-summer-cuyahoga-falls-tickets-8-25-2023/event/151652426/

Reply
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