Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance for a follow-up to update map for this event, please include ORCHESTRA LEFT, ORCHESTRA CENTER and ORCHESTRA RIGHT.

Event: Brian Regan
Venue: Palace Theatre Manchester
Date: Thu, Jun 22, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/brian-regan-manchester-tickets-6-22-2023/event/151745187/?quantity=2&clickre...

Primary Link: https://palacetheatre.my.salesforce-sites.com/ticket/#/instances/a0F3u000008YpFpEAK

[lotus_gaymarie]

Event: Peter Frampton Parking 06/27/23

Kindly add these map sections:

Lot A, Lot B, Lot C and VIP

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-peter-frampton-alpharetta-tickets-6-27-2023/event/151669...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/premier-parking-peter-frampton-alpharetta-georgia-06-27-2023/event/0...

[Indiana_Jones]

For Aerosmith in Salt Lake City on Nov 22 at Vivint Arena, please add the seating chart. Thank you.

Stubhub: https://www.stubhub.com/aerosmith-salt-lake-city-tickets-11-22-2023/event/151744448/?quantity=2

Ticketmaster: https://www.ticketmaster.com/aerosmith-peace-out-the-farewell-tour-salt-lake-city-utah-11-22-2023/ev...

[lotus_gaymarie]

Event:  Michael Franti 08/12/23

Kindly update map sections. Correct sections - General admission and Premium GA lawn.

Link to the event on StubHub.com:

https://www.stubhub.com/michael-franti-nampa-tickets-8-12-2023/event/151421147/?quantity=2

Link to the event from the primary ticket provider:

https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AFIC%3AFIC23%3A0812MF%...

[lotus_gaymarie]

Event: Interstellar - 2 Day Pass 08/19/23

Kindly add VIP on the event map

Link to the event on StubHub.com:

https://www.stubhub.com/interstellar-fest-san-pedro-tickets-8-19-2023/event/151785369

Link to the event from the primary ticket provider:

https://interstellar.frontgatetickets.com/?_ga=2.64019311.1375660446.1684872419-673623170.1684872419

[Mauflores]

Hi Team,

Asking for your assistance in to add GENERAL PARKING section for this event:

Event: Oakland Athletics Parking
Venue: RingCentral Coliseum Parking
Date: Sun, May 28, 2023, 1:08 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-oakland-athletics-oakland-tickets-5-28-2023/event/150512...

Primary Link: https://www.mlb.com/athletics/ballpark/transportation/parking

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Carl Cox

Factory 93|Los Angeles, CA

Sat, Oct 21, 2023, 4:00 PM

https://www.stubhub.com/carl-cox-los-angeles-tickets-10-21-2023/event/151765817/?clickref=1101lwMZL2...

[Indiana_Jones]

For Seal in Denver at the Bellco Theater on Tues May 30, the rows do not show up on listings. It was fine up until about 2 weeks ago. Please fix this ASAP as the show is coming up next week. Thank you.

https://www.stubhub.com/seal-denver-tickets-5-30-2023/event/151400795/?quantity=2&sections=&ticketCl...

[js6019040]

Jesus Christ Superstar 06/10/23 14:00 State Theatre New Brunswick
- incorrect mapping on SH- There is no section for Rear Balcony
Link to Event and correct mapping: https://my.stnj.org/19291/19293
SH link (wrong mapping): https://www.stubhub.com/jesus-christ-superstar-new-brunswick-tickets-6-10-2023/event/150581984/?clic...

[chogne]

I have 2 tickets to sell for the US Darts Masters at MSG Theater for Fri June 2. They are floor seats. The tickets read as follows: Sec FLR F, Row TB1 the seat numbers. Section "FLR F", "FLR" or "F" and Row "TB1" are not options to choose from. What can I do? Without those options I can't list the tickets.