Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[ebweinstein]

9/30

Explosions in the Sky

https://www.stubhub.com/explosions-in-the-sky-new-haven-tickets-9-30-2023/event/151705412/?quantity=...

https://www.eventticketscenter.com/college-street-music-hall-new-haven-tickets/406319/e

In the above seating chart AS WELL AS on my tickets, section 201 is RIGHT and not LEFT. It is NEVER LEFT. The site only allows for 201 LEFT selection which is always wrong. Therefore my Listing No. 6519472045 is wrong and I can't fix it.

[lotustixmalou]

Hi team,

Please, fix map of below event. Map in primary market place has reserved sections. See image attached:
The Avett Brothers
Frost Amphitheater, Stanford, CA
September 24, 2023, 7:00 PM

Stuhub link: https://www.stubhub.com/the-avett-brothers-stanford-tickets-9-24-2023/event/152023445/

Primary market place link: https://www.axs.com/events/492524/the-avett-brothers-tickets

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Jesus Christ Superstar
Venue: Palace Theater Waterbury, Waterbury, CT
Event Date & Time: Apr 03, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/jesus-christ-superstar-waterbury-tickets-4-3-2024/event/152154408/
Primary Link: https://www.palacetheaterct.org/shows-and-events/main-stage/jesus-christ-superstar

Thank you!

[aj123]

Hi Team,

Seeking your assistance to update the map for below event:

Event Name: Teddy Swims Parking
Venue: Old National Centre Parking, Indianapolis, IN
Event Date & Time: Nov 03, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...
Primary Link: https://concerts.livenation.com/event/05005EC1BC0A4250?_gl=1*i4p7ch*_gcl_au*MTI2MDgwNzk0Mi4xNjkzMDA5...

Thank you!

[ctherres]

In general all Toronto Blue Jays home games - the maps do not appear to be working. Cannot select individual sections, and in the 100 level it is only showing optoins available in the highest rows. I have tickets listed for sale in lower rows that ARE NOT showing. Seems to be a common issue across all Toronto Blue Jays Home games. 

[aj123]

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Lauren Daigle Parking
Venue: Spokane Arena Parking, Spokane, WA
Event Date & Time: Nov 17, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-lauren-daigle-spokane-tickets-11-17-2023/event/151601271...
Primary Link: https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Emo Nite
Venue: The Rave-Eagles Club, Milwaukee, WI
Event Date & Time: Sep 09, 2023, 9:00 PM

Stubhub Link: https://www.stubhub.com/emo-nite-milwaukee-tickets-9-9-2023/event/152255228/?
Primary Link: https://www.etix.com/ticket/online/performanceSale.do?method=selectPerformance&performance_id=727368...

Thank you!

[wsb225]

Your parking map is for Hard Rock Stadium and the University of Miami Hurricanes Football is outdated and needs to be updated.    There is no Green Section on the current site and Blue parking has changed.  We can't list our tickets for sell.   

This is for Season Long and ALL Games Listing for Mi

Texas A&M at Miami Hurricanes Football

September 9, 2023  

Current Map on Stub Hub

Miami Hurricanes Football Tickets - StubHub

Correct Map with new parking

Football Parking – University of Miami Athletics (miamihurricanes.com)

[TeamStubHub]

Thank you for the heads up on this! We'll get that sent over to our events team to get fixed as soon as possible. 

[lotus_gaymarie]

Hi Team,

Please update the map on the below event.

Macklemore Parking
Spokane Arena Parking |Spokane, WA
Tue, Oct 10, 2023, 7:31 PM

Stubhub link : https://www.stubhub.com/parking-passes-only-macklemore-spokane-tickets-10-10-2023/event/151535347/?q...
Primary link : https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...

Vivid link : https://www.vividseats.com/macklemore-parking-tickets-spokane-spokane-arena-parking-10-10-2023--conc...