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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map of below event:
Take3
Pablo Center at the Confluence, Eau Claire, WI
March 12, 2024, 7:30 PM

 

Stubhub link: https://www.stubhub.com/take3-eau-claire-tickets-3-12-2024/event/152318509/

 

Primary ticket provider link: https://www.axs.com/events/492885/take3-tickets

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event:
Andrew Walesch
Pablo Center at the Confluence, Eau Claire, WI
March 14, 2024, 7:30 PM

 

Stubhub link: https://www.stubhub.com/andrew-walesch-orchestra-eau-claire-tickets-3-14-2024/event/152308853/

 

Primary ticket provider link: https://www.axs.com/events/492886/andrew-walesch-and-his-orchestra-tickets

lotustixmalou_0-1696167107855.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event:
Darcy and Jer
The Novo, Los Angeles, CA
January 10, 2024, 8:00 PM

 

Stubhub link: https://www.stubhub.com/darcy-jer-los-angeles-tickets-1-10-2024/event/151902239/

 

Primary ticket provider link: https://www.axs.com/events/489652/darcy-jer-tickets

lotustixmalou_0-1696169026974.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event:
Atif Aslam
Masonic Temple - Detroit, Detroit, MI
November 5, 2023, 6:30 PM

 

Stubhub link: https://www.stubhub.com/atif-aslam-detroit-tickets-11-5-2023/event/152032181/

 

Primary ticket provider link: https://www.axs.com/events/492470/atif-aslam-tickets

lotustixmalou_0-1696171179540.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event:
Wheeler Walker Jr
Ryman Auditorium, Nashville, TN
October 18, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/wheeler-walker-jr-nashville-tickets-10-18-2023/event/151745528/

 

Primary ticket provider link: https://www.axs.com/events/483401/wheeler-walker-jr-tickets

lotustixmalou_0-1696172583647.png

 

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Jonas Brothers Parking 10/7/23  7:30 PM

 

Kindly add this section: Avenida South Garage

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-jonas-brothers-houston-tickets-10-7-2023/event/151749611...


Link to the event from the primary ticket provider:

https://www.parkwhiz.com/toyota-center-parking/jonas-brothers-1321174/

 

 

Thanks!

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly update Section name  label with Letter per Section  for   Shane Gillis 10/20/23 10:00 PM Show  to match the map on the parimary market with  link below for reference :

 

 

Stubhub link: https://www.stubhub.com/shane-gillis-bakersfield-tickets-10-20-2023/event/152118543/?quantity=2&sect...

 

Primary Market Link:  https://www.axs.com/events/488265/shane-gillis-live-tickets

 

 

 

Thanks,

Jona

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly make StubHub map interactive and make section name  as ORCHESTRA only   for this event Vasantotsav 10/13/2023   to mathc the map on the primary market with link below for reference:

 

https://cart.seattlesymphony.org/25630/25631?queueittoken=e_2324seasononsale~q_dec44ab7-ec25-4bc2-83...

 

 

Thanks,

Jona

Reply
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ajschuehle
Team Mascot

Re: Map Errors on Site

Event:  Tool

Location: Tacoma Dome

Date: Friday 10/20/2023

Link to event on site:https://www.stubhub.com/tool-tacoma-tickets-10-20-2023/event/151873446/?quantity=2

 

Link to correct map: https://www.ticketmaster.com/tool-tacoma-washington-10-20-2023/event/0F005EC1C41541AC

 

The map on stubhub is not showing sections FL16, FL17, FL19, FL20

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ajschuehle
Team Mascot

Tacoma Dome Sections Not On Map

I am trying to sell tickets to Tool on 10/20 my seats are in section Floor 20.  The venue map doesn't include these sections!! What gives? 

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