Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[TeamStubHub]

So sorry for the trouble there! I've sent the details over to our mapping team to get those added as soon as possible. It appears that they were missing a portion of the map from the primary. 

[lotustixmalou]

Hi team,

Please, correct map of below event. See attached map image for reference,
Dessa
Pablo Center at the Confluence, Eau Claire, WI
November 14, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/dessa-eau-claire-tickets-11-14-2023/event/152281277/

Primary ticket provider link: https://www.axs.com/events/496396/dessa-tickets

[lotustixmalou]

Hi team,

Please, correct map of below event. See attached map image for reference,
Michael Che
Riviera Theatre, Chicago, IL
November 04, 2023, 7:00 PM

Stubhub link: https://www.stubhub.com/michael-che-chicago-tickets-11-4-2023/event/152262711/

Primary ticket provider link: https://www.axs.com/events/497498/michael-che-tickets

[lotustixmalou]

Hi team,

Please, change map of below event to all General Admission. See attached map image for reference,
The Fixx
The National, Richmond, VA
November 14, 2023, 7:30 PM

Stubhub link: https://www.stubhub.com/the-fixx-richmond-tickets-11-14-2023/event/152236959/

Primary ticket provider link: https://www.axs.com/events/491189/the-fixx-tickets

[lotustixmalou]

Hi team,

Please, change map of below event. See attached map image for reference,
Tab Benoit
Variety Playhouse, Atlanta, VA
December 16, 2023, 8:00 PM

Stubhub link: https://www.stubhub.com/tab-benoit-atlanta-tickets-12-16-2023/event/151951967/

Primary ticket provider link: https://www.axs.com/events/489450/tab-benoit-the-dirty-dozen-brass-band-tickets

[pr]

You have the wrong seating chart for Lainey Wilson in Hunstville Alabama on August 8th 2024 at Orion Amphitheatre at 7:30 PM

https://www.vividseats.com/lainey-wilson-tickets-huntsville-orion-amphitheater-8-8-2024--concerts-co...

[mariefe_madrid]

Hi Team,

Requesting map to be interactive for the event below:

Six the Musical

Pioneer Center for the Performing Arts|Reno, NV

Sat, Jan 06, 2024, 8:00 PM

https://www.stubhub.com/six-the-musical-reno-tickets-1-6-2024/event/152486844/

Thank you!

[Chelle22]

Hi Team, 

Seeking your assistance in updating event map for below event:
Event Name: TINI
Venue: The Novo, Los Angeles, CA
Event Date & Time: Nov 05, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/tini-los-angeles-tickets-11-5-2023/event/151741572/?
Primary Link: https://www.axs.com/events/509244/tini-tickets

[Mauflores]

Hi Team,

Asking for your assistance in updating the parking map for this event and make all the 4 RUNNER LOT into one section for this event:

Event: Pink Parking
Venue: Ball Arena Parking
Date: Wed, Oct 25, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-pink-denver-tickets-10-25-2023/event/151484594/?quantity...

Primary Link:  https://www.ticketmaster.com/ball-arena-event-parking-pnk-denver-colorado-10-25-2023/event/1E005F36D...