Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[bkrill1]

Black Pumas 2/9/24 at the Wiltern in Los Angeles. Map shows balcony as general admission, these seats are mezzanine reserved. Please fix. 

Wrong: 

https://www.stubhub.com/black-pumas-los-angeles-tickets-2-9-2024/event/152531396/?quantity=2 

Correct: 

[Mauflores]

Hi Team,

Asking for your assistance in updating the parking map of this event and change GREEN LOT to MORGAN LOT:

Event: Romeo Santos Parking
Venue: Amalie Arena Parking
Date:  Wed, Nov 15, 2023, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-romeo-santos-tampa-tickets-11-15-2023/event/152267810/?c...

Primary Link:  https://www.parkwhiz.com/amalie-arena-parking/romeo-santos-1358162/ 

[Mauflores]

Hi Team,

Asking for your assistance in updating the parking map of this event and change GREEN LOT to MORGAN LOT:

Event: Jo Koy Parking
Venue: Amalie Arena Parking
Date:  Fri, Nov 17, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-jo-koy-tampa-tickets-11-17-2023/event/151745132/?clickre...

Primary Link: https://www.parkwhiz.com/amalie-arena-parking/jo-koy-world-tour-1320336/ 

[katzbautista08]

Event Name: Trans-Siberian Orchestra Parking 
Event Date: 11/24/23
Issue to Resolve: Please update map and be clickable
Primary Map Link: https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN23%3AE...
Screenshot of SH error: 

Thanks!

[lkonkol]

Event Name: Central Michigan Chippewas Basketball at Loyola Chicago Ramblers

Event Date: December 30, 2023

Link to the event on our site: Loyola Chicago Ramblers Basketball Tickets - StubHub

A link to a correct map (if you have one): Loyola Chicago Ramblers Basketball Tickets - StubHub

• Listing(s) not mapping or mapping to wrong section
• Wrong map on site

[rshives]

Hi Team: The drop Down Menu for Sellers of Raiders Parking Passes at Allegiant Stadium lists Lots A, B, C, D, K & W within Zone 0.25 (omitting) Lots E, F & G.  This is wrong. Zone .25 should be Lots A, B, C, D, E, F, G & K.  Lot W should be in Zone .50 as it is across a large street and far from stadium entry gates. While the map is not to scale: See:  Stubhub Allegiant Stadium Parking Map, It is clear that Lots E, F & G belong in Zone .25. Also note that Allegiant stadium map makes it clear that walking distance from the Lots to the stadium are different than how it they appear - particularly for Lots G, H, J, N, S, W, X & 190 where there are obstacles (like the practice field storage and the like for Lots G. H & J ) that prevent straight line walking to the facilities' entrance gates. See Allegiant Stadium Official Parking Lot Maps 

[edwch79]

Soldier field premium south lot is showing the wrong location. Going by the map buyers around going to click on it because it's across the street from the actual location! 

- Event Name: Chicago Bears vs Carolina Panthers (Soldier Field Parking)

- Event Date: Nov 9, 2023

- Link to the event on our site: Link

- A link to a correct map: Link

[lotus_gaymarie]

Lauryn Hill Parking  

Moda Center Parking | Portland, OR
Fri, Nov 10, 2023, 8:01 PM

Kindly add the parking map for this event.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-lauryn-hill-portland-tickets-11-10-2023/event/152430384/...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0F005F4AA3DC112D

Thanks!

[lotus_gaymarie]

Event: 

Orlando Magic Parking

Amway Center Parking|Orlando, FL

Mon, Nov 06, 2023, 7:01 PM

Kindly add the parking map for this event.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-orlando-magic-orlando-tickets-11-6-2023/event/151768681/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/22005F169579C607

Thanks!

[goteamgo]

Nebraska Cornhuskers Womens/Mens Basketball seating map doesn't include floor seating sections to list/buy.  Correct layout here: https://www.ticketmaster.com/event/Z7r9jZ1A7ZEOF