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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Lauryn Hill Parking  

Moda Center Parking | Portland, OR
Fri, Nov 10, 2023, 8:01 PM

 

Kindly add the parking map for this event.

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-lauryn-hill-portland-tickets-11-10-2023/event/152430384/...


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0F005F4AA3DC112D

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: 

Orlando Magic Parking

Amway Center Parking|Orlando, FL

Mon, Nov 06, 2023, 7:01 PM

 

Kindly add the parking map for this event.

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-orlando-magic-orlando-tickets-11-6-2023/event/151768681/


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/22005F169579C607

 

Thanks!

Reply
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goteamgo
Team Mascot

Re: Map Errors on Site

Nebraska Cornhuskers Womens/Mens Basketball seating map doesn't include floor seating sections to list/buy.  Correct layout here: https://www.ticketmaster.com/event/Z7r9jZ1A7ZEOF

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FLCathy
Stagehand

Re: Map Errors on Site

Please correct listing for Demetri Martin at the Tampa Theatre 2.2.24.

 

Stubhub listing without reserved seating map: 

https://www.stubhub.com/demetri-martin-tampa-tickets-2-2-2024/event/152430658/?quantity=0

 

Venue Listing: https://tampatheatre.org/live/demetri-martin-the-joke-machine-tour/

 

Thanks!!!

 

Reply
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Shagg
Zamboni Driver

Please Add Row Selection to Map

Please add row selection to floor section E for event below:

Blake Shelton
March 23, 2024
Glendale, AZ
Desert Diamond Arena

https://www.ticketmaster.com/blake-shelton-back-to-the-honky-glendale-arizona-03-23-2024/event/19005...
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TeamStubHub
Moderator

Re: Please Add Row Selection to Map

Thanks for the heads up on this! We'll get the details sent to our mapping team right away. 

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add 6,7,8 section on the map for the event below:

TobyMac

Spokane Arena|Spokane, WA

Thu, Feb 22, 2024, 7:00 PM

 

https://www.stubhub.com/tobymac-spokane-tickets-2-22-2024/event/152310050/?sections=398364&ticketCla...

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN24%3AE...

Thank you!

Reply
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BaM33
Rookie

Ministry and Gary Numan Tickets (Rescheduled from 06 Feb 2024) Mar 01 • Fri • 7:00PM • 2024 Roseland Theater, Portland, OR, USA

Ministry and Gary Numan Tickets (Rescheduled from 06 Feb 2024)

Mar 01 • Fri • 7:00PM • 2024
Roseland Theater, Portland, OR, USA
 
 
Seat map should include balcony seating but doesn't. How can i list my balcony tickets otherwise ? 
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TeamStubHub
Moderator

Re: Ministry and Gary Numan Tickets (Rescheduled from 06 Feb 2024) Mar 01 • Fri • 7:00PM • 2024 R...

Thank you so much for the heads up on this! We'll follow up with our events team to get this updated as soon as possible.

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hirebrad
Waterboy

Re: Map Errors on Site

All events at North Island Credit Union have the 203 Club Level like the Noah Kahan event.

https://www.stubhub.com/noah-kahan-chula-vista-tickets-6-18-2024/event/152333761/?quantity=2

 

Fuerza is wrong

https://www.stubhub.com/fuerza-regida-chula-vista-tickets-11-22-2023/event/152460941/?quantity=2

 

NKOTB is wrong

https://www.stubhub.com/new-kids-on-the-block-chula-vista-tickets-7-7-2024/event/152525847/?quantity...

 

There are others from this year that I didn't post, but it is every event, they have season tix for the Club section, so we have all shows. 

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