Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your floor section updated to match the primary?

EVENT NAME: Sebastian Maniscalco

EVENT DATE: 12/04/24 at 730p

STUBHUB LINK: https://www.stubhub.com/sebastian-maniscalco-estero-tickets-12-4-2024/event/152494328/?clickref=1101...

PRIMARY LINK: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-estero-florida-12-04-2024/event...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have the floor map updated to match the primary?

EVENT NAME: Theo Von

EVENT DATE: 02/07/24 at 730p

STUBHUB LINK: https://www.stubhub.com/theo-von-university-park-tickets-2-7-2024/event/152654628/?quantity=4

PRIMARY LINK: https://www.ticketmaster.com/theo-von-return-of-the-rat-university-park-pennsylvania-02-07-2024/even...

Thank You!!!!

[mrapt102]

Hello,

Can you please have the floor of your map updated to match the primary.

EVENT NAME: Avenged Sevenfold

EVENT DATE: 03/06/24 at 630p

STUBHUB LINK: https://www.stubhub.com/avenged-sevenfold-buffalo-tickets-3-6-2024/event/152661448/

PRIMARY LINK: https://www.ticketmaster.com/avenged-sevenfold-life-is-but-a-buffalo-new-york-03-06-2024/event/00005...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have the floor on your map updated to match the primary?

EVENT NAME: Avenged Sevenfold

EVENT DATE: 03/23/24 at 630p

STUBHUB LINK: https://www.stubhub.com/avenged-sevenfold-manchester-tickets-3-23-2024/event/152661229/?quantity=4&s...

PRIMARY LINK: https://www.ticketmaster.com/avenged-sevenfold-life-is-but-a-manchester-new-hampshire-03-23-2024/eve...

Thank You!!!

[Lafayette]

there are dates for the savannah bananas the seat sections are wrong they need to be corrected so people can list tickets right  2/15/24 savannah bananas peoria az need seats listed open seating and vip 

4/25/24 savannah bananas mesa az open seating and vip

5/5/24 savannah bananas fresno ca open seating lower open seating upper vip

5/24/24 savannah bananas columbus oh open seating and vip

5/25/24 savannah bananas columbus ohio open seating and vip

6/27/24 savannah banans open seating lower open seating upper vip

2/15/24 savannah bananas peoria az open seating and vip

5/26/24 savannah bananas columbus ohio open seating and vip

6/28/24 savannah bananas indianapolis in open seating lowers open seating uppers vip

6/29/24 savannah bananhs indianapolis open seating lower open seating upper and vip

can you please fix these

[pr]

THE MAP STUBHUB IS USING FOR SHANE GILLIS MILWAUKEE WI ON SATURDAY JANUARY 27TH 2024 AT 9:30 PM AT MILLER HIGH LIFE THEATRE IS NOT EVEN CLOSE TO BEING ACCURATE.  BUYERS ARE NOT GETTING AN ACCURATE DEPICTION OF THE SEATING CHART WHEN BUYING TICKETS.  ATTACHED IS THE CORRECT SEATING CHART IF YOU WOULD LIKE TO USE IT.

https://tix.axs.com/XQHUIAAAAAA3OZKLAAAAAAC4%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fE1BhYnN0IFRoZWF0ZXIgR3JvdX...

[mrapt102]

Hello,

Can you please have the floor portion of your map updated to match the primary?

EVENT NAME: Avenged Sevenfold

EVENT DATE: 3/18/24 at 630p

STUBHUB LINK: https://www.stubhub.com/avenged-sevenfold-moline-tickets-3-18-2024/event/152661447/?quantity=2&secti...

PRIMARY LINK: https://www.ticketmaster.com/avenged-sevenfold-life-is-but-a-moline-illinois-03-18-2024/event/06005F...

Thank You!!!!

[katzbautista08]

Event Name: Andrea Bocelli Parking  8PM 
Event Date: 11/30/23
Issue to Resolve: Please add missing section ARENS DISCOUNT PARKING LOT
Primary Map Link: https://www.parkwhiz.com/american-airlines-center-parking/andrea-bocelli-1314839/
Screenshot of SH error: 

Thanks!

[pr]

for this event on StubHub you can not put in the row number for floor tickets.  Who wants to buy tickets if they don't know what row it is in.  This would seem to be an easy fix.  thanks

Cody Johnson

Feb 16 • Fri • 7:30PM • 2024

Amerant Bank Arena (Formerly FLA Live Arena), Sunrise, Florida, USA

[mrapt102]

Hello,

Can you please have the floor of your map updated to match the primary?

EVENT NAME: Sebastian Maniscalco

EVENT DATE: 08/15/24 at 730p

STUBHB LINK: https://www.stubhub.com/sebastian-maniscalco-phoenix-tickets-8-15-2024/event/152659831/?quantity=4&s...

PRIMARY LINK: https://www.ticketmaster.com/sebastian-maniscalco-it-aint-right-tour-phoenix-arizona-08-15-2024/even...

THANK YOU!!!!