Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event: 

NF - Nate Feuerstein Parking

Vystar Veterans Memorial Arena Parking | Jacksonville, FL

Sun, May 26, 2024, 7:31 PM

Kindly make the parking map interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-nf-jacksonville-tickets-5-26-2024/event/152340773/?quant...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/nf-hope-tour-1363919/

Thanks!

[geoffreynelson]

Most 200-level Taylor Swift listings at the Rogers Centre (Toronto November 23 2024) are not showing up.  The StubHub maps splits many sections into "L" and "R", whereas the tickets themselves only show the number.  This results in listings missing from the map.  For example see 211 listings here:

Listings are missing on STUBHUB map:

https://www.stubhub.com/taylor-swift-toronto-tickets-11-23-2024/event/152129139/?quantity=4&sections...

But Ticketmaster map does not have separate L/R:

https://www.ticketmaster.ca/taylor-swift-the-eras-tour-toronto-ontario-11-23-2024/event/10005F01FCD2...

[rachelmantolino]

Hi Team, 

Seeking your assistance to add event map for below event:
Event Name: Disturbed Parking
Venue: CFG Bank Arena Parking|Baltimore, MD
Event Date & Time: Feb 13, 2024, 6:31 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-disturbed-baltimore-tickets-2-13-2024/event/152447955/
Primary Link: https://www.ticketmaster.com/event/15005F45C8685B9E?

[Mauflores]

Hi Team,

Asking for your assistance in adding section PREMIUM PARKING for this event: 

Event: Monster Jam Parking
Venue: CFG Bank Arena Parking
Date: Fri, Jan 19, 2024, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-pantera-de-culiacan-sinaloa-baltimore-tickets-2-24-2024/...

Primary Link: https://www.parkwhiz.com/cfg-bank-arena-parking/pantera-1387149/

[Mauflores]

Hi Team,

Asking for your assistance to add the parking map for this event:

Event: WWE Monday Night Raw Parking
Venue: Moda Center Parking
Date: Mon, Jan 08, 2024, 4:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-wwe-raw-portland-tickets-1-8-2024/event/152516102/?click...

Primary Link:  https://www.parkwhiz.com/moda-center-parking-2/wwe-monday-night-raw-1382004/  

[mariefe_madrid]

Hi Team,

Requesting for section SPORTS COMPLEX GARAGE to be interactive on the parking event below:

Brandon Lake Parking

Vystar Veterans Memorial Arena Parking|Jacksonville, FL

Thu, Apr 25, 2024, 7:01 PM

https://www.stubhub.com/parking-passes-only-brandon-lake-jacksonville-tickets-4-25-2024/event/152624...

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/brandon-lake-tear-off-the-roof-tour-...

[lotus_gaymarie]

Event:

Nardo Wick Parking

Vystar Veterans Memorial Arena Parking | Jacksonville, FL

Sat, Dec 30, 2023, 7:31 PM

Kindly add Arena Garage on the parking map.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-nardo-wick-jacksonville-tickets-12-30-2023/event/1525910...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/nardo-wick-friends-1386722/

Thanks!

[mariefe_madrid]

Hi Team,

Requesting to label all section for CONCERT and MEZZANINE section (Concert Center, Concert Right, Concert Left//// Mezzanine Center, Mezzanine  Left, Mezzanine Right) for the event below:

Air Supply

Arlington Music Hall|Arlington, TX

Sat, Jan 27, 2024, 8:00 PM

https://www.stubhub.com/air-supply-arlington-tickets-1-27-2024/event/152257172/?clickref=1100lxXzhrX...

https://www.eventbrite.com/e/air-supply-tickets-709725296467?aff=aff0bandsintown&comeFrom=242&artist...

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Monster Jam Parking  07:00 PM
Event Date: 02/02/2024
Issue to Resolve: Please update and add missing name on Stubhub (BELMONT PARK GARAGE)
Primary Map Link: https://www.parkwhiz.com/ubs-arena-parking/monster-jam-1359190/
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Monster Jam Parking  07:00PM
Event Date: 02/03/2024
Issue to Resolve: Please update and add missing name (BELMONT PARK GARAGE)
Primary Map Link: https://www.parkwhiz.com/ubs-arena-parking/monster-jam-1359188/
Screenshot of SH error: 

Thanks!