Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Ringling Bros B&B Circus Parking  3PM
Event Date: 01/06/24
Issue to Resolve: Please update map to be interactive and clickable (Section PAM IORIO PARKING GARAGE)
Primary Map Link: https://www.parkwhiz.com/amalie-arena-parking/ringling-bros-and-barnum-bailey-presents-the-greatest-...
Screenshot of SH error: 

Thanks!

[quantumnavy]

UCLA Women's Basketball - The following dates (games) are listed as General Admission.  In fact, they are not GA events.  The dates are as follows:  1/26; 2/11; 2/22; and 2/26.

[Mauflores]

Hi Team,

We would like to make a follow-up to update the map and add these sections:

Dirt Floor Tier 1
Dirt Floor Tier 2
Dirt Floor Tier 3
General Admission Tier 1
General Admission Tier 2
Behind The Chutes Experience

Bulls Bands and Barrels
Kentucky Horse Park
Lexington, KY
Sat, Feb 10, 2024, 7:00 PM
Stubhub Link:https://www.stubhub.com/bulls-bands-and-barrels-lexington-tickets-2-10-2024/event/152809822/

Primary Link: https://www.itickets.com/register/new/476139?

[Quiennie]

Hi Team,

Kindly add stubhub map for this parking event:

PARKING PASSES ONLY Boston Celtics at Indiana Pacers

Jan 06 • Sat • 7:00PM • 2024

Gainbridge Fieldhouse Parking Lots, Indianapolis, Indiana, USA

 

stubhub link: https://www.stubhub.com/parking-passes-only-indiana-pacers-indianapolis-tickets-1-6-2024/event/15176...

 

primary link: https://seatgeek.com/indiana-pacers-tickets/parking/2024-01-06-7-pm/6121126

 

Thanks,

 

Quiennie

[Kaela]

Sebastian Maniscalco - Fri Nov 22 2024 @ Scotiabank Arena, Toronto Canada

Hi, could you please fix the seating map for this event asap?  It remains incorrect so seat locations are not indicated accurately in existing listing.

Here is link to event with accurate floor seating map and could you please fix Section 114 too because strangely only rows 16 and above are available as row options when creating new listings.  Thanks.

https://www.ticketmaster.ca/sebastian-maniscalco-it-aint-right-tour-toronto-ontario-11-22-2024/event...

[Kaela]

Here is Sebastian Maniscalco Toronto link again, not sure it worked above:

https://www.ticketmaster.ca/sebastian-maniscalco-it-aint-right-tour-toronto-ontario-11-22-2024/event...

[Kaela]

Sorry, and here is current StubHub listing with inaccurate seat mapping on Floor and Section 114 for Sebastian Maniscalco - Fri Nov 22 2024 @ Scotiabank Arena, Toronto Canada:

https://www.stubhub.ca/sebastian-maniscalco-toronto-tickets-11-22-2024/event/152661294/?quantity=2

[BMakler78]

Netflix is a Joke: Big Mouth

May 2, 2024

Listings in pit are not showing the row number:

https://www.stubhub.com/netflix-is-a-joke-fest-los-angeles-tickets-5-2-2024/event/152746862/

This event is reserved pit, not GA Standing Pit like some other events at this venue

[BMakler78]

Bill Maher

May 4, 2024

Listings in the first 10 rows of Sections 3,4 and 5 are not showing the row number

https://www.stubhub.com/bill-maher-phoenix-tickets-5-4-2024/event/152690319/