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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add sections 1-8 for below event:

 

Event Name: Chicago Winterjam - Jeezy
Venue: UIC Forum, Chicago, IL
Event Date & Time: Jan 12, 2024, 8:00 PM


Stubhub Link: https://www.stubhub.com/chicago-winterjam-chicago-tickets-1-12-2024/event/152639479/
Primary Link: https://www.ticketmaster.com/chicago-winterjam-chicago-illinois-01-12-2024/event/04005F75D2E91844


Thank you!

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add GA Balcony for below event:

 

Event Name: Bryce Vine
Venue: House of Blues Chicago, Chicago, IL
Event Date & Time: Mar 02, 2024, 8:00 PM


Stubhub Link: https://www.stubhub.com/bryce-vine-chicago-tickets-3-2-2024/event/152662757/
Primary Link: https://concerts.livenation.com/bryce-vine-the-saturday-night-tour-chicago-illinois-03-02-2024/event...


Thank you!

Reply
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chrismo4136
Backup Singer

Re: Map Errors on Site

The front floor section you have listed as GA for this event is actually seated...
https://www.stubhub.com/foy-vance-wilmington-tickets-2-5-2024/event/151759226/?quantity=2

Here's a link to Ticketmaster, which shows the section is fully seated. 
https://www.ticketmaster.com/foy-vance-regarding-the-joy-of-wilmington-delaware-02-05-2024/event/020...

Curious to know where all of these general admission tickets you have listed are actually located......


Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Disney On Ice Parking

Amerant Bank Arena Parking Sunrise, FL

Thu, Apr 04, 2024, 7:01 PM

 

Kindly make the event map interactive. Please include General Parking (A1 and A2 Lot and D1 and D2 Lot).

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-frozen-encanto-sunrise-sunrise-tickets-4-4...


Link to the event from the primary ticket provider:

https://seatgeek.com/disney-on-ice-frozen-encanto-tickets/parking/2024-04-04-7-pm/6233434?irclickid=...

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Disney On Ice Parking

Amerant Bank Arena Parking Sunrise, FL

Sat, Apr 06, 2024, 7:01 PM
 

 

Kindly make the event map interactive. Please include General Parking (A1 and A2 Lot and D1 and D2 Lot).

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-frozen-encanto-sunrise-sunrise-tickets-4-6...

 


Link to the event from the primary ticket provider:

https://seatgeek.com/disney-on-ice-frozen-encanto-tickets/parking/2024-04-06-7-pm/6233480?irclickid=...

 

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Disney On Ice Parking

Amerant Bank Arena Parking Sunrise, FL

Sun, Apr 07, 2024, 2:31 PM

 

Kindly make the event map interactive. Please include General Parking (A1 and A2 Lot and D1 and D2 Lot).

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-frozen-and-encanto-sunrise-sunrise-tickets...

 

 


Link to the event from the primary ticket provider:

https://seatgeek.com/disney-on-ice-frozen-encanto-tickets/parking/2024-04-07-2-30-pm/6233478?irclick...

 

 

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Gloria Trevi Parking

Amerant Bank Arena Parking Sunrise, FL

Fri, Apr 19, 2024, 8:01 PM
 

 

Kindly make the event map interactive. Please include General Parking (A1 and A2 Lot and D1 and D2 Lot).

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-gloria-trevi-sunrise-tickets-4-19-2024/event/152436893/?...

 

 

 


Link to the event from the primary ticket provider:

https://seatgeek.com/gloria-trevi-tickets/parking/2024-04-19-8-pm/6220915?irclickid=SYaWQ1UskxyPR7Xx...

 

 

 

Thanks!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in adding PEABODY PL BLUES on this event:


Event: Memphis Grizzlies Parking
Venue: FedExForum Parking
Date: Fri, Feb 23, 2024, 7:01 PM

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team

Seeking your assistance to add Section 1-8 for below event:

Event Name: Chicago Winterjam - Jeez
Venue: UIC Forum, Chicago, IL
Event Date & Time: Jan 12, 2024, 8:00 PM
Stubhub Link: https://www.stubhub.com/chicago-winterjam-chicago-tickets-1-12-2024/event/152639479/
Primary Link: https://www.ticketmaster.com/chicago-winterjam-chicago-illinois-01-12-2024/event/04005F75D2E91844

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please update stubhub map and add section Seated General Admission and Balcony General Admission on stubhub map for the below event:

 

Zoso - The Ultimate Led Zeppelin Experience

Jan 11, 2024, 8:00 PM

Georgia Theatre Athens, GA

 

Stubhub link: https://www.stubhub.com/tribute-to-led-zeppelin-athens-tickets-1-11-2024/event/152541810/?sections=&...

 

Primary link: https://www.axs.com/events/509614/zoso-tribute-to-led-zeppelin-tickets?q=Zoso

 

Thanks,

 

Quiennie 

Reply
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