Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JONA]

Hi Team,

Kindly update StubHub map and make Section B clickable or interactive for
this Event Chayce Beckham 4/5/24 8:00 PM

Primary Link:   https://www.ticketmaster.com/chayce-beckham-pocola-oklahoma-04-05-2024/event/0C005F45C2943989
StubHub Link: https://www.stubhub.com/chayce-beckham-pocola-tickets-4-5-2024/event/152774482/?quantity=2

Thanks,
Jona

[katzbautista08]

Hi Team,

Seeking your assistance to add Pit Section for below event:

Event Name: Hippie Sabotage
Venue: The District Sioux Falls, Sioux Falls, SD
Event Date & Time: Apr 09, 2024, 8:00 PM
Stubhub Link: https://www.stubhub.com/hippie-sabotage-sioux-falls-tickets-4-9-2024/event/152718026[…]ctions=117440...
Primary Link: https://ci.ovationtix.com/35786/performance/11395057?

[lotus_gaymarie]

Event:

Benise

3TEN Austin City Limits Live | Austin, TX

Sat, Jul 20, 2024, 7:30 PM

Kindly add GA Standing and GA Seating sections.

Link to the event on StubHub.com:

https://www.stubhub.com/benise-austin-tickets-7-20-2024/event/152626110/?quantity=0

Link to the event from the primary ticket provider:

https://www.axs.com/events/516391/benise-tickets

Thanks!

[mrapt102]

Hello,

Can you please have your map updated to reflect the floor on the primary?

EVENT NAME: Snoop Dog

EVENT DATE: 06/12/24 at 7p

STUBHUB LINK: https://www.stubhub.com/snoop-dogg-toronto-tickets-6-12-2024/event/153355592/?quantity=4&sections=17...

PRIMARY LINK: https://www.ticketmaster.ca/snoop-dogg-cali-to-canada-tour-toronto-ontario-06-12-2024/event/1000607C...

THANK YOU!!!

[lotus_gaymarie]

Event: 

James Arthur

The Wiltern | Los Angeles, CA

Wed, May 01, 2024, 8:00 PM

Kindly change Balcony General Admisison to Mezzanine (seated) section.

Link to the event on StubHub.com:

https://www.stubhub.com/james-arthur-los-angeles-tickets-5-1-2024/event/152739601/

Link to the event from the primary ticket provider:

https://concerts.livenation.com/james-arthur-los-angeles-california-05-01-2024/event/09005F8838D65D5...

Thanks!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Stone Temple Pilots

EVENT DATE: 7/26/24 at 730p

STUBHUB LINK: https://www.stubhub.com/stone-temple-pilots-columbus-tickets-7-26-2024/event/153354363/?quantity=0&s...

PRIMARY LINK: https://www.ticketmaster.com/stone-temple-pilots-with-special-guest-columbus-ohio-07-26-2024/event/0...

THANK YOU!!!

[Mauflores]

Hi Team,

Seeking your assistance to add Section VIP General Admission on event map for below event:

Event Name: Tom Segura
Venue: Malkin Bowl - Stanley Park, Vancouver, BC
Event Date & Time: Sep 13, 2024, 6:30 PM

Stubhub Link: https://www.stubhub.com/great-outdoors-comedy-festival-vancouver-tickets-9-13-2024/event/153080850/?
Primary Link: https://www.tixr.com/groups/gocf/events/great-outdoors-comedy-festival-vancouver-92199

[Detroit]

- Event Name - 

Birmingham Stallions at Michigan Panthers

- Event Date - 4/7/2024

- Link to the event on our site - https://www.stubhub.com/michigan-panthers-detroit-tickets-4-7-2024/event/153021372/

- A link to a correct map (if you have one) - https://www.ticketmaster.com/michigan-panthers-vs-birmingham-stallions-detroit-michigan-04-07-2024/e...

[Detroit]

EVENT IS IN FLINT, MICHIGAN

- Event Name - Cold and Orgy

- Event Date - 4/12/24

- Link to the event on our site - https://www.stubhub.com/orgy-minneapolis-tickets-4-12-2024/event/152969610/

- A link to a correct map (if you have one) https://www.etix.com/ticket/p/57651781/cold-orgy18-flint-the-machine-shop