Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefemadrid]

Hi Team,

Requesting to add GA Pit section on Stubhub map for the event below:

Cody Johnson

Globe Life Field|Arlington, TX

Sat, Nov 09, 2024, 6:00 PM

https://www.stubhub.com/cody-johnson-arlington-tickets-11-9-2024/event/153462991/?sections=1316657&t...

https://www.ticketmaster.com/cody-johnson-arlington-texas-11-09-2024/event/0C00607AA5712A86

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the floor on the primary?

EVENT NAME: Megadeth

EVENT DATE: 09/05/24 at 630p

STUBHUB LINK: https://www.stubhub.com/megadeth-huntington-tickets-9-5-2024/event/153473041/?quantity=0

PRIMARY LINK:  YOUR SYSTEM WILL NOT LET ME PUT THE LINK BECAUSE IT HAS A BAD WORD IN THE TITLE.

[mariefemadrid]

Hi Team,

Seeking your assistance to add PIT Section for below event:

Event Name: Cody Johnson
Venue: Globe Life Field, Arlington, TX
Event Date & Time: Nov 09, 2024, 6:00 PM

Stubhub Link: https://www.stubhub.com/cody-johnson-arlington-tickets-11-9-2024/event/153462991/

Primary Link: https://www.ticketmaster.com/event/0C00607AA5712A86?

Thank you!

[pmarenson]

Please fix the sections. Thanks

https://www.stubhub.com/megadeth-indianapolis-tickets-8-12-2024/event/153473061/

[liricksa]

Event:   Red River Showdown:  Oklahoma Sooners Football vs. Texas Longhorns Football

Date:  October 12, 2024

Oklahoma Sooners Football Tickets - StubHub

I'm not able to list parking for pass located at 3200 Hamilton Ave, 

[Mauflores]

Hi Team,

Asking for your assistance in updating the selection for this event and make it 1 GENERAL ADMISSION and this is an  ALL AGES event.
 
Event:Movements

Venue:BoulderTheater|Boulder, CO
Date:Wed, Apr 24, 2024, 7:00 PM

Stubhub Link:https://www.stubhub.com/tigers-jaw-boulder-tickets-4-24-2024/event/152684968/?quantity=0

Primary Link: https://www.axs.com/events/519406/movements-with-tigers-jaw-webbed-wing-paerish-tickets?q=Movements

[lotus_gaymarie]

Event:

Monet X Change (Life Be Lifin') 

The Regency Ballroom | San Francisco, CA

Sun, May 19, 2024, 8:00 PM

Kindly update the event map.

Please include these sections:

Pit, F Orch, Mid Orch, Rear Orch, Accessible, Right and Left Balcony, and Upper Loge

Link to the event on StubHub.com:

https://www.stubhub.com/life-be-lifin-san-francisco-tickets-5-19-2024/event/153188083/

Link to the event from the primary ticket provider:

https://www.axs.com/events/534512/life-be-lifin-tickets?skin=regency&src=AEGLIVE_WREGYSFO030115VEN00...

Thanks!

[BMakler78]

Need to add seating chart for this event: https://www.stubhub.com/toad-the-wet-sprocket-evanston-tickets-10-5-2024/event/153444017/?quantity=2

Like you already have for this event at the same venue:

https://www.stubhub.com/mr-joe-jackson-evanston-tickets-6-16-2024/event/152878568/?quantity=2

[smizera]

- Event Name: Sebastian Bach

- Event Date: May 24th 2024

- Link to the event on our site: https://www.stubhub.ca/sebastian-bach-montreal-tickets-5-24-2024/event/153159407/

- A link to a correct map (if you have one): https://www.ticketmaster.ca/sebastian-bach-montreal-quebec-05-24-2024/event/31006057C62F490D

[quantumnavy]

Jim Breuer - May 9, 2024 in Orlando, FL.  Seating map is not correct.  Event is not a General Admission event!!!!!