Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in adding the BALCONY section for this event:

Event:DeeBaby
Venue:House of Blues Houston
Date:Mon, Jun 17, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/deebaby-houston-tickets-6-17-2024/event/153479359/?quantity=0&sections=45035...

Primary Link: https://concerts.livenation.com/deebaby-houston-texas-06-17-2024/event/3A00609488BE2B7C 

[katzbautista08]

Hi Team,

Seeking your assistance to make Floor Reserved Sec to Floor Unreserved GA Section for below event:

Event Name: Angel Olsen
Venue: The Vogel at Count Basie Center for the Arts, Red Bank, NJ
Event Date & Time: Sep 30, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/angel-olsen-red-bank-tickets-9-30-2024/event/153436380/
Primary Link: https://www.ticketmaster.com/event/1D006089F0314375?

Thanks!

[SH123]

Hi Team,Seeking your assistance to correct the map for below event:
Event Name: DeeBaby
Venue:House of Blues Houston|Houston, TX
Event Date & Time:Mon, Jun 17, 2024, 7:00 PM
Stubhub Link:https:// www.stubhub.com/deebaby-houston-tickets-6-17-2024/event/153479359/ 
Primary Link:https:// concerts.livenation.com/deebaby-houston-texas-06-17-2024/event/3A00609488BE2B7C

[mariefemadrid]

Hi Team,

Requesting urgently for your assistant for the sections to be interactive on the event below:

Pittsburgh Pirates Parking

PNC Park Parking|Pittsburgh, PA

Thu, May 23, 2024, 12:36 PM

https://www.stubhub.com/parking-passes-only-pittsburgh-pirates-pittsburgh-tickets-5-23-2024/event/15...

Thank you!

[mariefemadrid]

Hi Team,

Requesting to change Floor Reserved section to Floor Unreserved GA section for the event below:

Angel Olsen

The Vogel at Count Basie Center for the Arts|Red Bank, NJ

Mon, Sep 30, 2024, 7:30 PM

https://www.stubhub.com/angel-olsen-red-bank-tickets-9-30-2024/event/153436380/?quantity=2

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Prof (7:00 PM) 7/20/2024
Event Date: 7/20/2024
Issue to Resolve: Please add correct map for this event as shown on the primary link. 
Primary Map Link: https://concerts.livenation.com/prof-minneapolis-minnesota-07-20-2024/event/060060789B4919D3 
Screenshot of SH error: 

Thanks!

[mrapt102]

Hello,

Can you pleas have your map updated to reflect a seated primary?

EVENT NAME: Christopher Cross

EVENT DATE: 08/17/24 at 7p

STUBHUB LINK: https://www.stubhub.com/christopher-cross-houston-tickets-8-17-2024/event/153607857/?quantity=4

PRIMARY LINK: https://concerts.livenation.com/christopher-cross-houston-texas-08-17-2024/event/3A0060ADA0971E96?_g...

THANK YOUY!!

[aj123]

Hi Team,

Seeking your assistance to make the map interactive (clickable) for below event:

Event Name: Angel Olsen
Venue: Door Community Auditorium, Fish Creek, WI
Event Date & Time: Sep 20, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/angel-olsen-fish-creek-tickets-9-20-2024/event/153615582/?quantity=0
Primary Link: https://tickets.dcauditorium.org/TheatreManager/1/online?bestavail=1205&qty=0

Thank you!

[lotus_gaymarie]

Event:

Angel Olsen

Door Community Auditorium | Fish Creek, WI

Fri, Sep 20, 2024, 7:00 PM

Kindly make the event map interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/angel-olsen-fish-creek-tickets-9-20-2024/event/153615582/

Link to the event from the primary ticket provider:

https://tickets.dcauditorium.org/TheatreManager/1/online?bestavail=1205&qty=0

Thanks!

[lotus_gaymarie]

Event:

Angel Olsen

The Vogel at Count Basie Center for the Arts | Red Bank, NJ

Mon, Sep 30, 2024, 7:30 PM

Kindly change Floor Reserved to Floor Unreserved GA.

Link to the event on StubHub.com:

https://www.stubhub.com/angel-olsen-red-bank-tickets-9-30-2024/event/153436380/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1D006089F0314375

Thanks!