Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[cswartzdrexel]

Journey and Def Leppard

July 23, 2024

https://www.stubhub.com/journey-philadelphia-tickets-7-23-2024/event/152708605/?quantity=2

The 2 Pit sessions are incorrectly listed as General Admission.  These are actually reserved seating sections.

[mariefemadrid]

Hi Team,

Requesting to update the Stubhub map (add Left, Right and Center section) for the event below:

Zach Williams
Lyric Theater Arkansas|Harrison, AR
Sat, Aug 24, 2024, 8:00 PM

https://www.stubhub.com/zach-williams-harrison-tickets-8-24-2024/event/154247418/?

https://ticketpeak.co/lyrictheatre/events/9183-Zach%20Williams%20at%20the%2050th%20Anniversary%20of%...

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the floor on the primary?

EVENT NAME: Theo Von

EVENT DATE: 10/11/24 at 8p

STUBHUB MAP: https://www.stubhub.com/theo-von-la-crosse-tickets-10-11-2024/event/154250621/?quantity=4

PRIMARY MAP: https://www.ticketmaster.com/theo-von-return-of-the-rat-la-crosse-wisconsin-10-11-2024/event/070060E...

THANK YOU!!!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Yoi Toki (18+ Event)  9:00PM
Event Date: Jul 11, 2024
Issue to Resolve: Please update map and make the two GENERAL ADMISSION to GENERAL ADMISSION BALCONY (please see SS below) 
Primary Map Link: https://concerts.livenation.com/yoi-toki-chicago-illinois-07-11-2024/event/0400608BFB2C3FA9
Screenshot of SH error: 

Thanks!

[RegalRoseton]

Disco Biscuit at Thalia Hall on Friday, August 30th is standing section on the floor. The only way to currently list floor seats is GA Seated, which does not exist on the floor.  

www.ticketweb.com/event/an-evening-with-the-disco-thalia-hall-tickets/13537014

[mariefemadrid]

Hi Team,

Requesting to add Floor sections on Stubhub map for the event below:

Sebastian Maniscalco

Scotiabank Arena|Toronto, ON

Sat, Nov 23, 2024, 7:30 PM

https://www.stubhub.com/sebastian-maniscalco-toronto-tickets-11-23-2024/event/152737094/

https://www.ticketmaster.ca/event/10005F7C0B03515D

Thank you!

[Mauflores]

Hi Team,

We would like to make a follow up to update and add the parking map for this event:

Event: Cage The Elephant Parking
Venue: Ameris Bank Amphitheatre Parking
Date: Fri, Aug 02, 2024, 6:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-cage-the-elephant-alpharetta-tickets-8-2-2024/event/1531...

Primary Link:  https://concerts.livenation.com/event/0E00605D8BBF33C2?_gl=1*1vy3d1f*_gcl_au*MTYxMzA2NDk2My4xNzIwNjU... 

[pmarenson]

Please update the event to have a GA and VIP section

Black Coffee

Under the K Bridge- NY, NY

10/12/24 8PM

https://www.stubhub.com/black-coffee-new-york-tickets-10-12-2024/event/154254136/

https://www.axs.com/events/621577/black-coffee-tickets

[SH123]

Hi team!

Kindly asking for your assistance to update/correct the Stubhub map for the event below;

Event name: Zach Williams
Event date and time: 08/24/24 20:00
Link to the event on StubHub site: https://www.stubhub.com/zach-williams-harrison-tickets-8-24-2024/event/154247418/?priceRange=85%2C10...
Primary link: https://ticketpeak.co/lyrictheatre/events/9183-Zach%20Williams%20at%20the%2050th%20Anniversary%20of%...

Thank you in advance!

[marylotustix00]

Hi Team,

Seeking your assistance to add the correct time and map for below event:

Correct time: 8:00 PM

Event Name: Goth Babe
Venue: The Sound, Del Mar, CA
Event Date & Time: Sat • Sep 28 • 8:00 PM

Stubhub Link:
https://www.stubhub.com/goth-babe-richmond-tickets-9-8-2024/event/152979983/?priceOption=1,181,652.7...

Primary Link: https://www.ticketmaster.com/event/0A0060A1B52F422D?irgwc=1&clickid=XMXUN11vUxyPRMFxycUKd1arUkCxl0VF...

Thank you!