Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[RoxanneWorsham]

Hi There

can you please make this quick fix

your map

https://www.stubhub.com/chris-tomlin-holland-tickets-12-4-2024/event/155505965/?listingId=8079912400...

correct info

https://www.ticketweb.com/event/wcsg-christmas-with-chris-tomlin-central-wesleyan-church-tickets/135...

THANK YOU!!!

[KG]

this event has the wrong map:

https://www.stubhub.com/lasso-montreal-tickets-8-15-2025/event/155228360/?quantity=0

check ticketmaster for correct map

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Juanes  8PM
Event Date: 10/30/24
Issue to Resolve: Please update the map and add missing sections on Stubhub 

SECTIONS TO BE ADDED: REAR FLOOR, ORCHESTRA REAR, ORCHESTRA TERRACE, ORCHESTRA, ORCHESTRA PIT

Primary Map Link: https://www.ticketmaster.com/juanes-oakland-california-10-30-2024/event/1C0060D5E87B79F1
Screenshot of SH error:

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: FISHER  8M
Event Date: 10/18/2024
Issue to Resolve: Please update the map and make it ALL GENERAL ADMISSION
Primary Map Link: https://www.axs.com/events/677483/fisher-tickets/staticDetails?_locale=en-US
Screenshot of SH error: 

Thanks!

[SH123]

Hi team,

Seeking your assistance to update the Stubhub map linked to the follwoing event;
PBR: Velocity Tour
Jan 25, 2025 · 7:00 PM
Van Andel Arena — Grand Rapids, Michigan

Correct Stubhub link: https://www.stubhub.com/professional-bull-riders-pbr-tulsa-tickets-1-25-2025/event/155370672/?quanti...
Primary link: https://www.ticketmaster.com/event/08006141E76A4899

Thank you in advance!

[Quiennie]

Hi Team,

Kindly update stubhub  map and make all the sections interactive as general Parking.

Event:

PARKING PASSES ONLY Gold Over America Tour Starring Simone Biles
13 Oct • Sun • 19:30 • 2024
Gas South Arena (formerly Infinite Energy Arena) Parking Lots, Duluth, Georgia, USA

stubhub link: https://www.stubhub.com/parking-passes-only-gold-over-america-tour-duluth-tickets-10-13-2024/event/1...

primary link: https://www.ticketmaster.com/gold-over-america-tour-parking-duluth-georgia-10-13-2024/event/0E006059...

Thanks,

Quiennie

[troyboyroy]

The overview map for all USC Trojans football games does not line up correctly with the seating sections.  Sections 122A and 122B should be straddling the 50-yard line. I have seats in section 122A that I wanted to sell on StubHub, but will now have to sell elsewhere, as ticket buyers look to that overview map when choosing seats, and if they're looking for 50-yard line seats, they'll choose section 123A.

[SH123]

Hi team,

Seeking your assistance to have the Mezzanine Wheelchair area interactive on Stubhub map for the following event;

Wicked 2/16/2025 1pm
Stubhub link: https://www.stubhub.com/wicked-the-musical-san-diego-tickets-2-16-2025/event/153180430/?quantity=0&p...
Primary link: https://www.ticketmaster.com/wicked-touring-san-diego-california-02-16-2025/event/0A0060D8AC0C418F?r...

Thank you in advance!

[JONA]

Hi Team,

Kindly update StubHub map for this Event The Stars with Guitars Acoustic Concert 11/06/2024  to match the  ma p on the primary market with link below for reference:

https://www.ticketmaster.com/the-stars-with-guitars-acoustic-concert-buffalo-new-york-11-06-2024/eve...

Thanks,

Jona

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Haunted Fest  18:00
Event Date: 10/25/24
Issue to Resolve: Please add missing sections D, E, F on Stubhub map
Primary Map Link: https://www.axs.com/events/567942/haunted-fest-columbus-tickets
Screenshot of SH error: 

Thanks!