Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#3]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[SH123]

Hi team,

Seeking your assistance to update the section names as shown on the primary map for the following event. Please see details below for the correct section names;

Section             Correct Section name
BALCR             BALCON DROIT
BALC C            BALCON CENTER
BALC L             BALCON GAUCHE


Stubhub link: https:// www.stubhub.com/max-amini-montreal-tickets-3-14-2025/event/157091541/?quantity=0

Primary link: https:// www.ticketmaster.ca/max-amini-montreal-quebec-03-14-2025/event/31006234A95C1714

[SH123]

Hi team,

Seeking your assistance to replace the section names on Stubhub map as what shown on the primary map for the following event. Please see details below;

Max Amini
LOlympia Montreal|Montreal, QC
Fri, Mar 14, 2025, 9:30 PM

Correct section names
BALCON DROIT
BALCON CENTRE
BALCON GAUCHE

Stubhub link: https : //www. stubhub.com/ max-amini-montreal-tickets-3-14-2025/event/157091541/

Primary link: https://www.ticketmaster.ca/max-amini-montreal-quebec-03-14-2025/event/31006234A95C1714

[jojogiallo]

Please fix the following map error:

Louis C.K.
Oct 12 • Sun • 7:30PM • 2025
Massey Hall at Allied Music Centre - Complex, Toronto, ON, Canada

https://www.stubhub.ca/louis-c-k-toronto-tickets-10-12-2025/event/157404720/

Here's a link to the correct map:

https://seatgeek.ca/venues/massey-hall/seating-chart

It should be Section 100 instead of General Admission.

Thanks!

[simonmartin]

Canada F1 GP 2025 - 3 Day Pass (June 13-15)

13 jun 2023

https://www.stubhub.ca/formula-1-montreal-tickets-6-13-2025/event/153712940/?quantity=0&sections=1234...

I can't see tickets from Section 11, 12 and 24.

[SH123]

Hi team,

Seeking your assistance to update the sections on Stubhub map for the following event;

Toto ParkingPNC Music Pavilion Parking|Charlotte, NCThu, Aug 14, 2025, 6:46 PM

Stubhub link: https :// www.stubhub.com/parking-passes-only-christopher-cross-charlotte-tickets-8-14-2025/event/156473050/?q...

Primary link: https ://concerts.livenation.com/event/2D006189A6893438

[SH123]

Hi team,

Seeking your assistance to update the section names on Stubhub map as what shown on the primary map for the following event;

Bailey Zimmerman ParkingiTHINK Financial Amphitheatre Parking|West Palm Beach, FLSat, Mar 01, 2025, 12:01 PM


Stubhub link: https ://www.stubhub.com/parking-passes-only-wirk-rib-round-up-country-music-festival-west-palm-beach-tickets...


Primary link: https: //concerts.livenation.com/parking-rib-round-up-not-a-west-palm-beach-florida-03-01-2025/event...

[adri_di]

Map error on Kevin Hart show in Montreal.

Front row of Nord Section is A not AA.

[marylotustix00]

Hi Team,

Seeking your assistance to make EMERALD interactive for below event:

Event Name:New York Islanders vs. Nashville Predators Parking
Venue:UBS Arena Parking Lots, Elmont, New York, USA
Event Date & Time:1 Mar • Sat • 12:30 • 2025

SH link: https://www.stubhub.com/parking-passes-only-nashville-predators-elmont-tickets-3-1-2025/event/153731...
Primary link: https://seatgeek.com/new-york-islanders-tickets/parking/2025-03-01-12-30-pm/16989383

Thank you!

[SH123]

Hi team,

Seeking your assistance to rename and make the sections interactive on Stubhub map as what shown on the primary map for the following event;

Montreal Canadiens at Buffalo Sabres ParkingKeyBank Center Parking|Buffalo, NYSat, Mar 01, 2025, 7:01 PM


Stubhub link: https: //www.stubhub.com/parking-passes-only-buffalo-sabres-buffalo-tickets-3-1-2025/event/153715096...


Primary link: https: //www.ticketmaster.com/keybank-center-parking-buffalo-new-york-03-01-2025/event/000060DAEDB89...

[JG64]

the map is not displaying for 

PARKING PASSES ONLY Houston Rodeo - Carín León 09 Mar • 2025

at this link

https://www.stubhub.com/parking-passes-only-houston-livestock-show-and-rodeo-houston-tickets-3-9-202...

A correct map is shown here:

https://www.stubhub.com/parking-passes-only-houston-livestock-show-and-rodeo-houston-tickets-3-23-20...