Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow-up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#3]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team, but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date, which can cause delays with resolution, but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[WWWBUKTN]

I have posted the same map for the same event for three weeks now and you haven't done a thing.   I don't understand.

[Fehime]

Please see the attached links for correct seating map. In your website;
- Floor 4 is shown as Floor Right (correct one: Floor Left Centre)
- Floor 5 is shown as Floor Right Centre (correct one: Floor Left)
- Floor 2 is shown as Floor Left (correct one: Floor Right Centre)

Please review and provide correct map information accordingly.

Event Name: The Rose
Event Date: 10-July-2025 8:00 pm

Link for correct seat map:

https://www.ticketmaster.ca/the-theatre-at-great-canadian-casino-tickets-toronto/venue/132544#venue-...

Link for event:

https://www.stubhub.ca/the-rose-toronto-tickets-7-10-2025/event/157781777/?qid=d97de2d24f930a4feb646...

[SH123]

Hi team,

Seeking your assistance to add all specific sections on Stubhub map as what shown on the primary map for the following event;

Warren Zeiders (16+ Event)
Northern Quest Casino - BECU Live|Airway Heights, WA
Sat, Sep 13, 2025, 7:30 PM

Stubhub link: https:// ww w. stub hub.com /warren- zeiders-airway-heights-tickets-9-13-2025/event/ 157585299/?quantity=0&pr...

Primary link: https://northernquest.evenue.net/events/091325

[Kaela]

Re: Map Errors on Site

WRONG SEATING MAP FOR SPARKS (& OFTEN FOR THIS VENUE)

Sparks - Queen Elizabeth Theater, Toronto, Canada - Wed Sep 17 2025

StubHub Event Link - https://www.stubhub.ca/sparks-toronto-tickets-9-17-2025/event/157790323/?quantity=2

Promoter Link - https://admitone.com/events/sparks-toronto-9995043

Map should be the same as other 100% seated events at QET Toronto like Mo Amer, etc. There is no General Admission for these events and venue does not have a balcony, just reserved floor seating and reserved mezzanine seating. 

https://www.stubhub.ca/mo-amer-toronto-tickets-4-18-2025/event/156847305/?quantity=2

Please correct asap. Thx.

[BMakler78]

A Night of Mellon Collie and Infinite Sadness
11/22/2025
Lyric Opera House (Chicago), Chicago, Illinois, USA

Please add the Pit section in front of the stage for this event:
https://www.stubhub.com/a-night-of-mellon-collie-and-infinite-sadness-chicago-tickets-11-22-2025/eve...

Map from artist/venue:
https://lyricoperamedia.s3.us-east-1.amazonaws.com/_pdf/seatingchart/LOH-zonemap-wpit.jpg?_kx=NA1sUF...

Pit rows are AAA through FFF

An example of an event at this venue with the correct seating map is this:

https://www.stubhub.com/the-nutcracker-ballet-chicago-tickets-12-7-2025/event/157380487/

w/ Pit Center, Pit Left and Pit Right

[Mauflores]

Hi Team,

Asking for your assistance in adding the map for this event;

Event:Gary Clark Jr.
Venue:Palace Theatre St. Paul
Date: Tue, Jun 17, 2025, 7:30 PM

Stubhub Link:https://www.stubhub.com/gary-clark-jr-saint-paul-tickets-6-17-2025/event/157331659/?quantity=0

Primary Link: https://www.axs.com/events/849681/gary-clark-jr-tickets?subId1=42439174&cid=usaffsongkick?aff=usaffs...

[Mauflores]

Hi Team,

Please update the map for this event anf make it a single section as STUDIO.

Bette Midler - Bathhouse to Broadway
The Studio at Mizner Park
Boca Raton, FL
Fri, Jul 11, 2025, 7:30 PM

Stubhub Link; https://www.stubhub.com/bette-midler-boca-raton-tickets-7-11-2025/event/157646923/?quantity=0

Primary Link: https://www.ticketmaster.com/bette-midler-bathhouse-to-broadway-with-boca-raton-florida-07-11-2025/e... 

[jemarie29]

Hi team,

Seeking your assistance as map is not interactive for the following event;

Alabama with Jamey Johnson
14 Jun | Sat | 19:00 | 2025
Pittsburgh Brewing Company, Creighton, Pennsylvania, USA

https://www.stubhub.com/alabama-creighton-tickets-6-14-2025/event/157265356/?qid=221cefbee5f6ee15a16...

https://www.etix.com/ticket/p/72943058/alabama-with-jamey-johnson-creighton-pittsburgh-brewing-co

Thank you!

[jemarie29]

Hi team,

Seeking your assistance to update map for the FIELD seating for the following event;

Bachman-Turner Overdrive
24 Jul | Thu | 19:00 | 2025
Neuroscience Group Field at Fox Cities Stadium, Appleton, Wisconsin, USA

https://www.stubhub.com/bachman-turner-overdrive-appleton-tickets-7-24-2025/event/157417716/?qid=228...

https://mlb.tickets.com/?orgId=56389&agency=MILB_MPV&eventId=25691#/event/E25691/seatmap/?seatmapId=...

Thank you!

[jemarie29]

Hi team,

Seeking your assistance to update map as it is not interactive for the following event;

Bash on the Bay Music Festival with Luke Bryan
13 Aug | Wed | 12:00 | 2025
Put-in-Bay Airport, Put-In-Bay, Ohio, USA

https://www.stubhub.com/luke-bryan-put-in-bay-tickets-8-13-2025/event/157602077/?quantity=0

https://www.etix.com/ticket/p/44746657/bash-on-the-bay-music-festival-luke-bryan-put-in-bay-bash-on-...

Thank you!