StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie · ‎12-03-2022

Hi Team,

Please fix Section 119-122. All tix with the sections said are mapping incorrectly on stubbhub for this event Disney On Ice 01/15/23.

Stubhub Link: Disney On Ice 01/15/23
Primary Link: Map Reference

Thanks,

Quiennie

lotustixmalou · ‎12-04-2022

Hi team,

Please, correct Floor map for event below:
WWE Live Holiday Tour
Virginia State Universitys Multi Purpose Center, Petersburg, VA
December 04, 2022, 7:00 PM

Stubhub link: https://www.stubhub.com/wwe-live-holiday-petersburg-tickets-12-4-2022/event/150461151/

Primary ticket provider link: https://www.ticketmaster.com/event/01005D30D3BC7CEF

Thanks,

ltcnica08 · ‎12-04-2022

Hi Team,

Seeking your assistance to make map interactive for below event:

Event Name: Disney On Ice
Venue: BOK Center|Tulsa, OK
Event Date & Time: Sat, Feb 18, 2023, 3:00 PM
Stubhub Link: https://www.stubhub.com/disney-on-ice-find-your-hero-tulsa-tulsa-tickets-2-18-2023/event/150598497
Primary Link: https://www.ticketmaster.com/disney-on-ice-presents-find-your-tulsa-oklahoma-02-18-2023/event/20005D...

lotus_gaymarie · ‎12-04-2022

Event: Disney On Ice 3/5/23 @ 11am

Kindly add floor sections 1-7.

Link to the event from Stubhub:

https://www.stubhub.com/disney-on-ice-into-the-magic-pittsburgh-pittsburgh-tickets-3-5-2023/event/10...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/16005CB3AAF23F3F

ltcnica08 · ‎12-04-2022

Hi Team,

Seeking your assistance to add map and other necessary details to make listigns visible for below event:

Event Name: Disney on Ice
Venue: PPG Paints Arena|Pittsburgh, PA
Event Date & Time: Sat, Mar 04, 2023, 11:00 AM
Stubhub Link: NA as of now
Primary Link: https://www.ticketmaster.com/disney-on-ice-presents-into-the-pittsburgh-pennsylvania-03-04-2023/even...

zhariiel · ‎12-04-2022

Hi Team,

Seeking your assistance to add section Floor 1-7 on this event:

Event Name: Disney on Ice: Into the Magic
Event Date & Time: 3/4/23 3:00 PM
Stubhub Link: https://www.stubhub.com/disney-on-ice-into-the-magic-pittsburgh-pittsburgh-tickets-3-4-2023/event/10...
https://www.ticketmaster.com/event/16005CB3AAEA3EEB?wt.mc_id=EML_TMNT549497_917241_0[PC_eventImage&e...

Thank you

lotustixmalou · ‎12-04-2022

Hi team,

Please, add Stubhu map for event below:
The Mavericks
Lensic Performing Arts Center, Santa Fe, NM
December 06, 2022, 7:00 PM

Stubhub link: https://www.stubhub.com/the-mavericks-santa-fe-tickets-12-6-2022/event/150333570/

Primary ticket provider link: https://lensic.org/events/the-mavericks-very-merry-christmas/#

Thanks,

lotustixmalou · ‎12-04-2022

Hi team,

Please, change Main Floor and First Balcony sections to general admission on Stubhub map for event below:
Soccer Mommy
Moore Theatre, Seattle, WA
December 06, 2022, 8:00 PM

Stubhub link: https://www.stubhub.com/soccer-mommy-seattle-tickets-12-6-2022/event/150364550/

Primary ticket provider link: https://www.ticketmaster.com/event/0F005D0F97D913CE

Thanks,