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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive orchestra sections on event map.

 

Stubhub Link:

Pretty Woman Houston Tickets - StubHub

 

Primary Link:

Pretty Woman: The Musical (Touring) Tickets Jan 08, 2023 02:00 PM Houston, TX | Ticketmaster

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update stubhub for below event:

Event Name:  Death Cab for Cutie
Venue:  Arvest Bank Theatre at The Midland|Kansas City, MO
Event Date & Time:  Mon, Feb 06, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/death-cab-for-cutie-kansas-city-tickets-2-6-2023/event/1
Primary Link: https://www.axs.com/events/433602/death-cab-for-cutie-tickets

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please  add A, B and C sections to Stubhub map

 

Carrie Underwood
Desert Diamond Arena | Glendale, AZ
Sat, Mar 11, 2023, 7:30 PM

 

https://www.stubhub.com/carrie-underwood-glendale-tickets-3-11-2023/event/105286079/?quantity=0&pric...

 

https://www.axs.com/events/434192/carrie-underwood-tickets

 

Capture.JPG

 

Thank you

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance for a second follow-up to add the map for this event:

Event Name: A Boogie Wit Da Hoodie

Venue: Ryan Center

Event Date & Time:  Feb 24, 2023, 8:30 PM

Stubhub Link: https://www.stubhub.com/a-boogie-wit-da-hoodie-kingston-tickets-2-24-2023/event/151304259/?clickref=...

Primary Link: https://uritix.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AURI%3A22RC%3A022423%3A&l...

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Please add PIT sec to Stubhub map

 

Wicked (Rescheduled from 6/26/2021)

Sarofim Hall - Hobby Center Houston, TX

Sat, Jun 03, 2023, 2:00 PM

 

https://www.ticketmaster.com/event/3A005D72A9A243FF?

 

https://www.stubhub.com/wicked-houston-houston-houston-tickets-6-3-2023/event/104623460/?quantity=0&...

 

Screenshot 2022-12-20 180248.jpg

Thank you

 

 

 

 

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Also, add PIT section to Stubhub map for this event:

 

Wicked (Rescheduled from 6/25/2021)
Sarofim Hall - Hobby Center | Houston, TX
Fri, Jun 02, 2023, 8:00 PM

 

https://www.stubhub.com/wicked-houston-houston-houston-tickets-6-2-2023/event/104622735/?sections=16...

 

https://www.ticketmaster.com/event/3A005D72A99F43FB?

 

Thank you

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing GA Floor sec. on event map.

 

Stubub Link:

Jerry Harrison Tickets - StubHub

 

Primary Link:

Boulder Theater - Ticketing System (axs.com)

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add GENERAL ADMISSION VIP on this event:

Event Name: Tracy Morgan (21+ Event)

Venue: Nyack Levity Live

Event Date & Time:  Mar 12, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/tracy-morgan-west-nyack-tickets-3-12-2023/event/151288155/?clickref=1100lwpm...

Primary Link: https://www.ticketweb.com/event/tracy-morgan-west-nyack-levity-live-tickets/12720275

Reply
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