Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[aj123]

Event Name: Andrew Schulz
Event Date: 6/24/23
Issue to Resolve: Please add actual map
Primary Map Link: https://www.ticketmaster.com/andrew-schulz-reno-nevada-06-24-2023/event/39005E99CCC4AD7E

[aj123]

Event Name: MercyMe, TobyMac, Zach Williams
Event Date: 11/4/23
Issue to Resolve: Please add actual map
Primary Map Link: https://www.ticketmaster.com/mercyme-tobymac-zach-williams-louisville-kentucky-11-04-2023/event/1600... 

[aj123]

Event Name: MercyMe
Event Date: 10/26/23
Issue to Resolve: Please add actual map
Primary Map Link: https://www.ticketmaster.com/mercyme-together-again-tour-2023-biloxi-mississippi-10-26-2023/event/1B... 

[DebbiMac]

United Center (Chicago) Map for Depeche Mode: Sections are numbered differently from Ticketmaster: https://www.ticketmaster.com/depeche-mode-memento-mori-tour-detroit-michigan-11-08-2023/event/08005E...

[fulfillment]

- Event Name: Hot Chip

- Event Date: June 1, 2023

- Link to the event on our site: https://www.stubhub.com/hot-chip-washington-tickets-6-1-2023/event/151439519/

- A link to a correct map: https://www.ticketmaster.com/hot-chip-washington-district-of-columbia-06-01-2023/event/15005E38DC705...

[CoachPoach]

The map doesn't include Section 101 for the baseball stadium so I'm unable to list my tickets.  Please add Section 101 to all maps 

https://www.stubhub.com/ncaa-baseball-conway-regionals-conway-tickets-6-3-2023/event/151838511/?quan...

Thank you

[aj123]

Event Name: Stevie Nicks
Event Date: 12/2/23
Issue to Resolve: Please add actual map
Primary Map Link: https://www.ticketmaster.com/event/09005EAED4A54F08?irgwc=1&clickid=WXKX4zRs8xyNT1lS6:Q[…]6-Seated&i... 

[Mauflores]

Hi Team,

Asking for your assistance in to update the map and add

TAILGATE PARKING for this event, I attached an actual map on this request:

Event: Pentatonix Parking
Venue: PNC Music Pavilion Parking
Date: Sun, Aug 13, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-pentatonix-charlotte-tickets-8-13-2023/event/151495479/?...

Primary Link: https://concerts.livenation.com/event/2D005E55A0EC3DF6 

[JesseBiter]

There is a missing section on the venue map for the MidFlorida Tampa Amphitheater in Tampa, FL.  You fixed it for one show but it needs to be fixed permanently .  Please do this asap so I can list quite a few shows that I won't be able to attend.  I have a PDF that shows the problem, please email me for details Thank you.

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Peter Frampton Parking

Ameris Bank Amphitheatre Parking|Alpharetta, GA

Tue, Jun 27, 2023, 8:01 PM