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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add a map for below event:

 

Event Name: Seattle Repertory Jazz Orchestra - Blues and the Abstract Truth
Venue: Benaroya Hall, Seattle, WA
Event Date & Time: Apr 20, 2024, 7:30 PM


Stubhub Link: https://www.stubhub.com/seattle-repertory-jazz-orchestra-seattle-tickets-4-20-2024/event/152317209/?
Primary Link: https://cart.seattlesymphony.org/25755/25756

 

Thank you!

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please add General Admission section to Stubhub map

 

City and Colour with Nathaniel Rateliff and the Night Sweats
Canadian Tire Centre | Ottawa, ON
Fri, Feb 23, 2024, 7:00 PM

 

https://www.stubhub.com/city-and-colour-kanata-tickets-2-23-2024/event/152320845/

 

https://www.ticketmaster.ca/city-and-colour-w-nathaniel-rateliff-kanata-ontario-02-23-2024/event/310...

 

Thank youScreenshot 2023-09-22 184828.png

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add General Parking Section for below event:

 

Event Name: PARKING PASSES ONLY Travis Scott
Venue: PNC Arena Parking Lots, Raleigh, North Carolina
Event Date & Time: Oct 13, 2023, 8:01 PM


Stubhub Link: https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/travis-scott-utopia-tour-presents-circus-maximus-135472...


Thank you!

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add a map for below event:

 

Event Name: PARKING PASSES ONLY Shania Twain
Venue: PNC Arena Parking Lots, Raleigh, North Carolina
Event Date & Time: Oct 18, 2023, 7:31 PM


Stubhub Link: https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/shania-twain-queen-of-me-tour-1274303/?seller_id=5952

 

Thank you!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

 

Vasantotsav
Nordstrom Recital Hall|Seattle, WA
Fri, Oct 13, 2023, 7:30 PM

 

https://www.stubhub.com/vasantotsav-seattle-tickets-10-13-2023/event/152317109/

 

https://cart.seattlesymphony.org/25630/25631?queueittoken=e_2324seasononsale~q_630be497-f454-4820-8c...

Thank you!

Reply
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Indiana_Jones
Pit Crew

Re: Map Errors on Site

For SZA in Nashville on Sun Sept 24, the seating map has recently changed to an incorrect map. Please fix this asap as the show is tomorrow. Thank you. 

 

Stubhub Incorrect Map: https://www.stubhub.com/sza-nashville-tickets-9-24-2023/event/151669585/?quantity=2&sections=276722&...

 

Ticketmaster (correct map): https://www.ticketmaster.com/sza-sos-tour-nashville-tennessee-09-24-2023/event/1B005E8692D52333

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

Seattle Repertory Jazz Orchestra - Blues and the Abstract Truth

Benaroya Hall|Seattle, WA

Sat, Apr 20, 2024, 7:30 PM

 

https://www.stubhub.com/seattle-repertory-jazz-orchestra-seattle-tickets-4-20-2024/event/152317209/

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, fix map for below event:
Oxxxymiron
The Regency Ballroom, San Francisco, CA
October 25, 2023, 8:00 PM

 

STUBHUB LINK: https://www.stubhub.com/oxxxymiron-san-francisco-tickets-10-25-2023/event/151319781/

 

Primary ticket provider link: https://www.axs.com/events/461082/oxxxymiron-tickets

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:

Boots and Brews Country Music Festival Parking

Ventura Fairgrounds Parking|Ventura, CA

Sun, Oct 15, 2023, 1:01 PM

 

https://www.stubhub.com/boots-and-brews-festival-ventura-tickets-10-15-2023/event/151909575/

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change floor sections 1, 2, 3 and 4 to General Admission on Stubhub map for below event:
Playboi Carti
Target Center, Minneapolis, MN
February 13, 2024, 7:30 PM

 

STUBHUB LINK: https://www.stubhub.com/playboi-carti-minneapolis-tickets-2-13-2024/event/152038362/

 

Primary ticket provider link: https://www.axs.com/events/492202/playboi-carti-tickets

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here