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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

pmarenson
Rookie
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Elevation Worship

NOW Arena Hoffman Estates, IL

Sun, Feb 25, 2024, 7:00 PM

 

Kindly add these missing sections:

WC101, WC103, WC107, WC109, WC110, WC112


Link to the event on StubHub.com:

https://www.stubhub.com/elevation-worship-hoffman-estates-tickets-2-25-2024/event/152441612/


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/04005F4DDBDF2A8C

 

Thanks!

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly add seat map on stubhub for the event below:

 

Faye Webster
Palace Theatre St. Paul • Saint Paul, MN
Sun, Aug 4 at 7:30pm

 

stubhub link: https://www.stubhub.com/faye-webster-saint-paul-tickets-8-4-2024/event/152891628/

 

primary link: https://shop.axs.com/?c=axs&e=33680176710185747

 

Thanks,

 

Quiennie

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pmarenson
Rookie
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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat to General Admission section only for the event below:

Slothrust

The Sinclair|Cambridge, MA

Sat, May 04, 2024, 8:30 PM

 

Slothrust Tickets - StubHub

https://www.axs.com/events/525501

Thank you!

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Missing Map:

Chippewa Valley Jazz Orchestra

February 17, 2024, 7:30 PM

Pablo Center at the Confluence, Eau Claire, WI

 

Stubhub link: https://www.stubhub.com/chippewa-valley-jazz-orchestra-eau-claire-tickets-2-17-2024/event/152876756/

 

Primary ticket provider link: https://www.axs.com/events/489301/cvjo-back-like-a-bad-penny-the-cvjo-welcomes-wayne-bergeron-ticket...

lotustixmalou_0-1706545822112.png

 

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websales
Rookie

Re: Map Errors on Site

Emmaline @ Ludlow Garage, Cincinnati, OH Sat 3/16/24 7:30 PM

 

The show is reserved, NOT GA.

 

SH Link: https://www.stubhub.com/emmaline-cincinnati-tickets-3-16-2024/event/152957138/

 

Primary Link: https://www.ticketmaster.com/emmaline-cincinnati-ohio-03-16-2024/event/1600602AEA7E34D0

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Change Orchestra and Balcony sections to unreserved General Admission:

Joe Russo's Almost Dead

February 09, 2024, 8:00 PM

Stubhub link: https://www.stubhub.com/joe-russo-s-almost-dead-atlanta-tickets-2-9-2024/event/152524814/

 

Primary ticket provider link: https://www.axs.com/events/509607/joe-russo-s-almost-dead-tickets

lotustixmalou_0-1706549412726.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Change Orchestra and Balcony sections to unreserved General Admission:
The Mountain Goats
April 06, 2024, 8:00 PM

Stubhub link: https://www.stubhub.com/mountain-goats-atlanta-tickets-4-6-2024/event/152891631/

Primary ticket provider link: https://www.axs.com/events/526057/the-mountain-goats-tickets

lotustixmalou_0-1706550019546.png

 

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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat to General Admission section only for the event below:

Joe Russo's Almost Dead

The Eastern|Atlanta, GA

Sat, Feb 10, 2024, 8:00 PM

 

Joe Russo's Almost Dead Tickets - StubHub


The Eastern - Ticketing System (axs.com)

Thank you!

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