Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefemadrid]

Hi Team,

Requesting to update the Stubhub map for the event below:

Anne Wilson

Allegany County Fairgrounds|Cumberland, MD

Wed, Jul 17, 2024, 8:00 PM

https://www.stubhub.com/anne-wilson-cumberland-tickets-7-17-2024/event/153492447/?quantity=2

https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/switchSelectionMethod?selection_me...

Thank you!

[ckwin]

NEW:  Map Errors on Site

Event Name:  Amalie Motor Oil NHRA Gatornationals - Saturday

Event Date:  Saturday, March 9, 2024 07:00 (event local time)

StubHub Link:  https://www.stubhub.com/amalie-motor-oil-nhra-gatornationals-gainesville-tickets-3-9-2024/event/1520...

Correct Map Event Link:  National Hot Rod Association | Online Ticket Office | Event Groups (evenue.net)

Then select Seating Charts

Then select Gainesville Raceway from the Dropdown 

****** SECTIONS 1, 2, 3, & 4 are not on the StubHub map. These are premium seats but buyers can not identify them as such because they are not even on the map.  PLEASE CORRECT THIS ISSUE SO THAT SEATS CAN BE SHOWN AS THE SEATS THEY ARE!!!

[Zreel02]

Incorrect Event Map

Event Name: The Eagles

Event Date:  18 Oct • Fri • 20:30 • 2024

StubHub Link: https://www.stubhub.com/eagles-las-vegas-tickets-10-18-2024/event/153740114/

Correct Map Event Link:  https://www.ticketmaster.com/eagles-live-at-sphere-las-vegas-nevada-10-18-2024/event/170060C614B4467...

attached below correct map

thank you

[Zreel02]

Incorrect Event Map

Event Name: Anne Wilson

Event Date/time:  Wed, Jul 17 at 8:00pm

StubHub Link: https://www.stubhub.com/anne-wilson-cumberland-tickets-7-17-2024/event/153492447/

Primary Link: https://www.etix.com/ticket/mvc/legacyOnlineSale/performance/sale/showManifest

 
attached below correct map

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Lionel Richie - King of Hearts  8PM
Event Date: 9/21/2024
Issue to Resolve: Please add correct map for this event
Primary Map Link: https://www.stubhub.com/lionel-richie-las-vegas-tickets-9-21-2024/event/152490394/?
Screenshot of SH error: 

Thanks!

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated floor?

EVENT NAME: Ronny Chieng

EVENT DATE: 12/06/24 at 7p

STUBHUB LINK: https://www.stubhub.com/ronny-chieng-saint-louis-tickets-12-6-2024/event/153829941/?quantity=0&secti...

PRIMARY LINK: https://www.ticketmaster.com/ronny-chieng-the-love-to-hate-st-louis-missouri-12-06-2024/event/060060...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have your map updated to reflect a seated floor?

EVENT NAME: Jelly Roll

EVENT DATE: 07/05/24 at 7p

STUBHUB LINK: https://www.stubhub.com/jelly-roll-columbia-tickets-11-22-2024/event/153840860/?quantity=0&sections=...

PRIMARY LINK: https://www.ticketmaster.com/jelly-roll-beautifully-broken-tour-columbia-south-carolina-11-22-2024/e...

THANK YOU!!!

[mariefemadrid]

Hi Team,

Requesting your assistance to add sections Lumen Field, Lumen Field Garage and Union Station Garage on Stubhub parking map for this parking event:


Seattle Mariners Parking

T-Mobile Park Parking|Seattle, WA

Fri, Jul 05, 2024, 6:41 PM

https://www.stubhub.com/parking-passes-only-seattle-mariners-seattle-tickets-7-5-2024/event/15224470...

https://www.parkwhiz.com/safeco-field-parking/toronto-blue-jays-at-seattle-mariners-1391547/?start=2...

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Seattle Mariners Parking 0640PM
Event Date:  07/05/24
Issue to Resolve: Please add missing section on the map (LUMEN FIELD GARAGE)
Primary Map Link: https://www.stagefronttickets.com/events/4588616/seattle-mariners-parking-tickets-t-mobile-park-park... 
Screenshot of SH error: 

[angeldulce18]

Hi Team,

Please fix incorrect seating map for the following event and please refer to primary link provided:

Anne Wilson

Allegany County Fairgrounds

Cumberland, MD

Wed, Jul 17, 2024, 8:00 PM

Anne Wilson Tickets | Cumberland, MD | The Allegany County Fairgrounds (etix.com)