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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Brad Williams  8pm
Event Date: 11/30/2024
Issue to Resolve: Please update map and make sections LEFT and RIGHT be clickable/interactive 
Primary Map Link: https://www.etix.com/ticket/p/66729275/brad-williams-oroville-gold-country-casino-resort?country=US&...
Screenshot of SH error: 

katzbautista08_0-1728430044789.png

Thanks!

 

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting for the following sections to be interactive:

Orchestra Front, Orchestra Rear and Second Tier

Seattle Symphony - La La Land In Concert

Benaroya Hall - Taper Auditorium|Seattle, WA

Sat, Feb 15, 2025, 8:00 PM

 

https://www.stubhub.com/seattle-symphony-seattle-tickets-2-15-2025/event/155363663/?

https://cart.seattlesymphony.org/26342/26344

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the selection for this event and make the selection to GENERAL ADMISSION event only.

Event:Sammy Virji 
Venue: Concord Music Hall
Date: Fri, Nov 15, 2024, 10:00 PM

 

Stubhub Link: https://www.stubhub.com/sammy-virji-chicago-tickets-11-15-2024/event/155293000/?qid=5406838d93828240...

Primary Link: https://www.axs.com/events/663722/sammy-virji-night-two-tickets?q=Sammy+Virji+

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the floor on the primary?

 

EVENT DATE: 10/23/24 at 530p

EVENT NAME: All Elite Wrestling: Dynamite and Rampage

 

STUBHUB LINK: https://www.stubhub.com/aew-dynamite-west-valley-city-tickets-10-23-2024/event/155291392/?sections=1...

 

PRIMARY LINK: https://www.ticketmaster.com/aew-presents-dynamite-rampage-west-valley-city-utah-10-23-2024/event/1E...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the floor on the primary?

 

EVENT DATE: 12/15/24 at 730p

EVENT NAME: Sexyy Red

 

STUBHUB LINK:  https://www.stubhub.com/sexyy-red-tulsa-tickets-12-15-2024/event/155529236/?quantity=0&sections=1470...

 

PRIMARY LINK:  https://www.ticketmaster.com/wynn-records-presents-sexyy-red-friends-tulsa-oklahoma-12-15-2024/event...

 

THANK YOU!!!

Reply
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SH123
Zamboni Driver

Re: Map Errors on Site

Hi team,

Seeking your assistance to make the section 129 interactive on Stubhub map for the following event;
Junior H 10/10/24

Stubhub link:https://www.stubhub.com/junior-h-los-angeles-tickets-10-10-2024/event/153556396/?quantity=0&priceOpt...
Primary link:https://www.ticketmaster.com/junior-h-sad-boyz-mania-tour-los-angeles-california-10-10-2024/event/0A...

Thank you in advance!
Reply
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rafael27
Rookie

Re: Map Errors on Site

Hello,


Can you please have the floor updated to reflect the floor on the primary?


EVENT NAME: KILLERS OF KILL TONY
EVENT DATE: 04/11/25

 

STUBHUB LINK: https://www.stubhub.com/killers-of-kill-tony-buffalo-tickets-4-11-2025/event/155531766/

 

PRIMARY LINK: https://www.ticketmaster.com/killers-of-kill-tony-buffalo-new-york-04-11-2025/event/00006133C2997465

 

THANK YOU!!!!!!!

Reply
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rafael27
Rookie

Re: Map Errors on Site

Hello,


Can you please have the floor updated to reflect the floor on the primary?


EVENT NAME: DYLAN SCOTTEVENT DATE: 04/26/25

 

STUBHUB LINK: https://www.stubhub.com/dylan-scott-henderson-tickets-4-26-2025/event/155746933/

 

PRIMARY LINK: https://www.ticketmaster.com/event/17006143A82F1DC3

 

THANK YOU!!!!!!!

Reply
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rafael27
Rookie

Re: Map Errors on Site

Hello,


Can you please have the floor updated to reflect the floor on the primary?


EVENT NAME: BABYFACE
EVENT DATE: 12/15/24

 

STUBHUB LINK: https://www.stubhub.com/babyface-hanover-tickets-12-15-2024/event/153810550/

 

PRIMARY LINK: https://www.ticketmaster.com/event/1500613BC76B8104

 

THANK YOU!!!!!!!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting for sections on Stubhub map to be clickable for the event below:

Utah Hockey Club at New York Islanders Parking

UBS Arena Parking|Elmont, NY

Thu, Oct 10, 2024, 7:31 PM

 

https://www.stubhub.com/parking-passes-only-new-york-islanders-elmont-tickets-10-10-2024/event/15373...

Thank you!

Reply
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