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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to updatemap for below event:

Event Name: Whitey Morga
Venue: Bogarts|Cincinnati, OH
Event Date & Time: Fri, Dec 09, 2022, 6:30 PM
Stubhub Link: https://www.stubhub.com/whitey-morgan-cincinnati-tickets-12-9-2022/event/150473134
Primary Link: https://concerts.livenation.com/whitey-morgan-cincinnati-ohio-12-09-2022/event/16005D36F3EB56FD

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

Kindly add Pit Section on Stubhub map for this event Bronco 03/03/2023 to match the map on the primary . See link below for reference:

https://event.etix.com/ticket/online/performanceSale.do?performance_id=3820944&method=restoreToken



Thanks,
Jona

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Ramirez
Venue: Sunshine Theater|Albuquerque, NM
Event Date & Time:  Fri, Dec 02, 2022, 7:00 PM

Stubhub Link: https://www.stubhub.com/ramirez-albuquerque-tickets-12-2-2022/event/150485960/
Primary Link: https://tickets.holdmyticket.com/tickets/400048

Reply
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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to add an event map for the below event:

Event Name: An Evening With Greensky Bluegrass
Venue: State Theatre Kalamazoo|Kalamazoo, MI
Event Date & Time:  Fri, Nov 25, 2022, 8:30 PM

 

Stubhub Link: https://www.stubhub.com/greensky-bluegrass-kalamazoo-tickets-11-25-2022/event/150317453/

 

Primary Link: https://www.ticketmaster.com/an-evening-with-greensky-bluegrass-kalamazoo-michigan-11-25-2022/event/...

Reply
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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance updating the map, it is all General Admission for the below event:

 

Event Name: Yo La Tengo
Venue: The Neptune Theatre|Seattle, WA
Event Date & Time: Thu, Feb 16, 2023, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/yo-la-tengo-seattle-tickets-2-16-2023/event/151200613/?quantity=2&sections=1...

 

Primary Link: https://www.ticketmaster.com/event/0F005D5BAEBF3D24

Reply
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Indiana_Jones
Pit Crew

Anita Baker Chicago

For Anita Baker in Chicago on Fri June 30 at the United Center, the floor seats don't have row numbers. When listing tickets, it doesn't allow you to enter a row number. Please fix this asap. Thank you.

 

https://www.stubhub.com/anita-baker-chicago-tickets-6-30-2023/event/151212548/?quantity=2&sections=&...

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Sam Morril (Rescheduled from 1/21)
Venue: Cains Ballroom Tulsa, OK
Event Date & Time: Fri, Jan 20, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/sam-morril-tulsa-tickets-1-20-2023/event/150598345/?
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=3275193&method=restoreToken
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add map on this event that has Section GA and GA 21+:

 

Event Name: Yo La Tengo
Event Date & Time: 02/20/23  8:30 PM
Stubhub Link: https://www.stubhub.com/yo-la-tengo-portland-tickets-2-20-2023/event/151200633/?quantity=5
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=7123275&method=restoreToken

 

Thank you !

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Brandon Lake 11/20/22

 

Link to the event from Stubhub:

https://www.stubhub.com/brandon-lake-mount-pleasant-tickets-11-20-2022/event/105262365/?quantity=1


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/2D005C7EE0EC5F3D

 

No map on site

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add BOX sections for below event:

Event Name: Pretty Woman The Musical
Venue:  Hobby Center, Houston, TX
Event Date & Time: Fri • Jan 06, 2023 • 8:00 PM 
Stubhub Link: https://www.ticketmaster.com/pretty-woman-the-musical-touring/event/3A005D34AC8529DD
Primary Link: https://www.stubhub.com/pretty-woman-houston-tickets-1-6-2023/event/151175766/

Reply
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Read about the changes here