Field Ops East Territory
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NYC LMS Will Be Closed Due to COVID-19

Wednesday, March 18th, will be the last day of office hours for NYC LMS. Due to the coronavirus and our efforts to enhance customer and employee safety, our office will be closed until further notice. For immediate support, please contact our Custome...

Payment for tickets

I noticed that there are quite a few people that have not been paid for tickets they sold. Is this a common problem with this company? Because I have not received payment or been contacted by Stubhub to address my problem. I sold two tickets over thr...

rolling stones refund

i understand we will receive a refund on tickets bought in early 2020 ( i think before march 2020) i got no notification and found out by looking at the website. tickets were supposed to be refunded by end of may. i have not received my credit for ro...

Downloading

I downloaded my tickets and it only shows one barcode, it shows I paid for two but I can only see one seat number

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Retrieving and Printing tickets

I purchased tickets for Martin Lawrence (LIT AF Tour) which was postponed until Oct 2021.......During postponement I put my tickets up for sale, I have a buyer, but i NEVER Approved or TRANSFERED my tickets.....I NOW PLAN TO ATTEND the concert, so ho...

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Tickets

Put my tickets up for sale, buyer accepted price but I never confirmed sale or received any type of payment…….I’m now going to attend my original concert, WHERE ARE MY TICKETS

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Refund

Refunds vs resellIf you purchase a ticket and within 24 hours want a refund, why can’t they issue one? You don’t have the ticket to even resell it so why is that an option

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Field Ops East - StubHub New York

Right in the heart of Times Square, at the corner of Broadway and 39th Street, StubHub’s Flagship office is a 7,000 square foot retail and event space, perfect for unique and innovative fan experiences. ​​


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