Field Ops East Territory
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Payment for tickets

I noticed that there are quite a few people that have not been paid for tickets they sold. Is this a common problem with this company? Because I have not received payment or been contacted by Stubhub to address my problem. I sold two tickets over thr...

Refund

Refunds vs resellIf you purchase a ticket and within 24 hours want a refund, why can’t they issue one? You don’t have the ticket to even resell it so why is that an option

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ticket fraud

Bought same day tickets to a game last night and the tickets did not include a bar code and where not electronic. Presented at the event and was told they are invalid. How do a file a claim and get my money back. Called Stubhub and there is a 3 hour ...

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NYC LMS Will Be Closed Due to COVID-19

Wednesday, March 18th, will be the last day of office hours for NYC LMS. Due to the coronavirus and our efforts to enhance customer and employee safety, our office will be closed until further notice. For immediate support, please contact our Custome...

rolling stones refund

i understand we will receive a refund on tickets bought in early 2020 ( i think before march 2020) i got no notification and found out by looking at the website. tickets were supposed to be refunded by end of may. i have not received my credit for ro...

Downloading

I downloaded my tickets and it only shows one barcode, it shows I paid for two but I can only see one seat number

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Field Ops East - StubHub New York

Right in the heart of Times Square, at the corner of Broadway and 39th Street, StubHub’s Flagship office is a 7,000 square foot retail and event space, perfect for unique and innovative fan experiences. ​​


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