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JSmith0921
Rookie

Can't upload tickets

We are selling tickets to a concert at the AMP in Rogers, Ark. The AMP does only digital tickets and you can't create a PDF Of them that I can see. They scan a QR code at the door that is not provided until the day of the event. The way to send them to someone else is you "share" them in your AMP Wallet. I can't do this without knowing the buyer's contact information. Even if I could figure out a PDF, it wouldn't have the right QR code on them. What can I do? AMP refuses to help with the transfer or resale of tickets as it's against company policy. 

1 REPLY 1
hotsales_010921
New User

Re: Can't upload tickets

If you have the button "share" you need to contact to customer support in order to get the buyer's information and I recommend you to take a screenshot to the venue saying that the tickets will be released closely the event and customer support could provide you an extension date.
https://my.stubhub.com/contactus
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