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andrewdwyer
Rookie

Charge for double listing/double sale - What a scam!

Spoiler
 

The Stubhub app glitched when I was making a listing (or that is my assumption). I'm not exactly sure how a 2nd listing was created. But somehow, there were apparently 2 listings created within StubHub at exactly the same time for the exact same tickets. Even if I tried to create 2 listings with the same tickets (which I obviously did not intend to do), you would think the StubHub system would be smart enough to prevent this. Anyway, both listings sold before I even realized there was a 2nd listing. So I could only complete the first sale. But I was charged the full amount ($200) for the second sale, which is a total scam. If a buyer makes a purchase that is later cancelled, the buyer is not charged (ie, gets their money back). Stubhub does not give the buyer the extra money for the hassle of making a purchase that was later cancelled. So StubHub simply pockets the charge they placed on me. Plus they kept their fee (10%) on the first sale that was completed. This is a total scam. StubHub system glitches and creates a 2nd listing without your knowledge and then charges you the full amount for the sale despite the fact that Stubhub isn't actually out anything. I will try to tell this story as often as I can and in as many venues as I can because it's absolutely infuriating. I will also avoid using StubHub whenever I can from here on out. Screenshots from my email below... sale 1.JPGsale 2.JPG

 

 

 

 

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here