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Topics with Label: Other

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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling Parking Passes

I have several parking lots across from a university and sell parking passes for the football games. I've been requesting the ability to add a description to each of my listings so that I can put a physical address where the parking lot is located. C...

Tickets Sold For Considerably Less

I had VIP and GA + tickets for Rolling Loud in Miami. I purchased the tickets originally because my son graduated high school at 15 and at 16 is attending a university. To show how proud I am of him I purchased tickets for Rolling Loud in Miami, that...

Trouble w/resell on App - Flashing Screen

I'm trying to resell tickets but the app keeps 'freaking out' when you select the tickets. The screen starts flashing uncontrollably, never to stop. I've tried different phones, same thing.

Map Error

Event:Disney on Ice Presents: Into the Magic 02/19/25 7:00pm - Resch Center in Green Bay, WI Concern: Stub hub is showing GA map onlySH : https://www.stubhub.com/disney-on-ice-green-bay-tickets-2-19-2025/event/155372840/?clickref=1011lzZdVxwk&utm_sou...

Account Deleted After Selling Tickets? Beware

I transferred two tickets for an August 17th event from Ticketmaster. I have confirmation emails from Ticketmaster for this.I was able to login and see that the tickets sold but never received email order confirmation. I finally got around to trying ...

getting paid

i used to receive an email with all the orders i sold when i was getting .the past week i have money deposited in my account but no email on which orders are getting paid. How can i get the last week of emails for payments. i have checked my spam and...

No Track Maps for Acura Grand Prix Long Beach

For the Acura Grand Prix on April 11-12-13, there are no track maps. Therefore, we cannot list specific seating because the only maps are General Admission. Friday is completely GA. Saturday is GA & Reserved. Sunday is SRO for GA, & Reserved. There a...

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Portland Trail Blazers Moda Center Map Error

Hello,For the Mavs game tomorrow/Sunday, I have my tickets in row DD listed for $40 less and I’m two rows in front of row B, which has a value of 8.7 versus my 5.6. I think the maps are not correct, as AA/BB/CC/DD are in front of A through V at the M...

Wrong venue map for Megan Moroney

The map for Megan Moroney and tickets being sold are incorrect for the premium general admission and general admission. Currently when you go to sell the only option available is premium general admission but they also have regular general admission ...

Map errors on site

Here are to samples of the listing only showing two types of passes, general and valet. The map is not showing correctlyIncorrect1.https://www.stubhub.com/parking-passes-only-phoenix-suns-phoenix-tickets-11-20-2024/event/154770183/?quantity=12.https:...

map errors on site

Hello, I received an email back from my post about how to report an error. I am unable to click to post in that forum as it says it is read only. Wondering if you can post/fix for me. all of these are for the footprint parking only in Phoenix Arizona...

No option to transfer ticket on later date. Why?

I am trying to sell my 11/22/24 Taylor Swift Tickets but can’t transfer the tickets until 72 hours before the show (on 11/19/24). Why is “I’m ready to transfer” the only option? There should be an option to transfer the tickets at a later time. When ...

Charge for double listing/double sale - What a scam!

Spoiler (Highlight to read) The Stubhub app glitched when I was making a listing (or that is my assumption). I'm not exactly sure how a 2nd listing was created. But somehow, there were apparently 2 listings created within StubHub at exactly the same ...

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Seating Chart - WGCI Big Jam, 12/7/24, Wintrust Arena

Please update the seating chart for this event -- the stage is the middle of the floor, not at the end. SH:https://www.stubhub.com/wgci-big-jam-chicago-tickets-12-7-2024/event/155154959/ PRIMARY:WGCI Big Jam Tickets Dec 07, 2024 Chicago, IL | Ticketm...

Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

Nervous about buyer email - sounds like maybe a scam?

Hi there! I just sold 2 tickets to an event we couldn't find friends to go with to, but the buyer's email seems a bit shady to me and it makes me nervous it's some sort of scam and I'm going to end up losing the tickets without a payout somehow? The ...

transfer of new york comic con tickets after sale

NYCC tickets have to be activated before the event & are currently linked to my Showclix account. What is the best way to go about transferring it to buyer? They need a Showclix account & my ability to transfer it there OR I need to activate before m...

Ticket Refund

A few months ago, I purchased tickets for Eric Idles show in LA 9/26/24. Mobile transfer, so I never got the physical tickets. Meanwhile Eric cancelled ALL of his US dates around mid August.In late August all physical ticket holders were sent emails ...

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Selling Canuck Tickets

I have a pair of Canucks Tickets which were given to me.On the Canucks App, I can transfer the tickets but not to see. Is the ticket okay to sell on StubHub?What is the potential problem re-selling a gift from a season holder tickets?I am worry that ...

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swap tickets???

Hi - I got 3 tickets to Patti Smith 11/15. Then one more wanted to come, so I got another ticket in the same row, but the seat is far away. Is there anyway to "swap" the far away ticket on StubHub with someone closer to my three tickets? It would be ...

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Toronto FC - BMO Field Listings

The Field Boxes (1-58) need to have the same view and price rating as the Field South West and Field North West section. It's killing the listing and they are equal, if not better seats.

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I deactivated a listing

UPDATE: It turns out it is a TM issue, not SH. Thx I deactivated and deleted a listing for a ticket I had uploaded to my post for sale. The ticket is in my TicketMaster account as it did not ever sell on any platform. But, now, I cannot transfer the ...

Multiple tickets with one PDF

I listed my 4 tickets with one PDF. If I sell 1 to 2 tickets and decide I want to go with my other two tickets, how do I separate that listing if someone just buys the 1 to 2? Also, can I separate my one listing from 1 PDF (4 tickets) to two listings...

1099-K & StubHub and/or Paypal Reporting to the IRS

Hello! I have not received any info directly from StubHub regarding a 1099-K. I called StubHub and they said that even though I am over the $20K threshold for 2023, my payments go through Paypal, which is where I can get my 1099-K. Paypal said that y...

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