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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Getting Paid for Selling Tickets!

*This post pertains to tickets sold for events in the US and Canada* When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? Payments are processed through either PayPal or Dire...

Where is the stadium picture for selling tickets?

The "Lights on Festival" in Brooklyn isn't showing any picture of the stadium. How is anyone going to buy a ticket without seeing where they're going to sit? Is this a glitch? It's been going on for a day now. I tried on multiple computers but still ...


tickets not in hand for postponed event

hi! I had purchased ticket to the Lady Gaga concert last year which was then postponed and rescheduled to this summer. The tickets were not supposed to arrive to me until right before the concert but I sold them on Stubhub with intentions on selling ...

listed tickets for sale for the wrong day

i sold tickets to an event that had two dates in a row in my city, one on friday and one on saturday. i listed them for friday by accident, when the event is saturday. they were immediately purchased and i transferred them to the buyer before i caugh...

How to Transfer Parking Pass?

I sold two tickets to a show at the 9:30 Club in DC. The sale included the parking pass. From the Ticketmaster app, I was able to transfer the tickets but there is no option to transfer the parking pass, which has it’s own separate barcode. How do I ...

Ticket Add On

I am selling college football tickets and also have a club access add-on for each ticket. How do I get the buyer the add-on feature as the tickets are being sold as a package - Gameday ticket + Club access ticket

What is the number for customer service?

I'm trying to add tickets for multiple Cubs games. I got the first barcodes in. When I hit next event and enter the barcodes, it indicates they are invalid. I've now been given 2 time outs. There has to be a better way to sell tickets. Even trying to...

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