Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Missing email notifications

Suddenly I am not receiving email notifications on sales. Major issue! Checked deleted, Spam, Junk. I receive email confirmations on new listings from StubHub but this month no Sales notifications. StubHub claim they were sent..,.

Multiple PDF files in one listing

Hi I have attached 2 pdf files to sell 2 tickets inside one listing. Is it safe to assume that when a buyer buys 1 ticket, StubHub will only send them 1 pdf file?


Why can I not put the purchase price that i paid for the tickets I listed?WHy can't I put my seat as an aisle seat? Same as last year except it didn't start till the bronx games. Why is my listings not showing up when I go in to look for tickets unti...

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Multiple tickets with one PDF

I listed my 4 tickets with one PDF. If I sell 1 to 2 tickets and decide I want to go with my other two tickets, how do I separate that listing if someone just buys the 1 to 2? Also, can I separate my one listing from 1 PDF (4 tickets) to two listings...

sell ticket

I want to selll my tickets for the AIR concert on March 24thI'm not able to upload it. There are 4 tickets but he only accepts 2 in the options. The 4 tickets are together in the same PDF.Can you help me with the instructions?Thank you very

Can I use tickets transferred but not accepted?

Just curious. I sold and transferred tickets to a buyer but just noticed the buyer hasn’t accepted the tickets- show is in less than 2 hours. If not accepted by showtime, can I use them??? Or once I hit cancel transfer does my sale become null and vo...

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Can't upload/transfer my tickets to sell

I've got an active ticket sale listing and StubHub wants me to transfer my tickets to an email they provided. But when I go to to transfer the ticket, I can't choose the ticket. I can enter the email, but the transaction can't ...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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