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marylandcindy
New User

Filters

This may have come up a million times but I couldn't find my tickets that were on sale to the Baltimore Raven playoff games just to find that there is a toggle in the filters that  is called recommended tickets and it always goes on so I dont see my tickets for sale and no one wanting to purchase can unless they change that filter back.  I don't know how to make my tickets avoid this filter or how tickets are chosen and recommended by that filter.  It is not good and not happy with this.  Has anyone experienced this before?  My tickets will never sell and they should not be automatically filtered like that.

1 REPLY 1
Melpik
Legend

Re: Filters

Hi @marylandcindy 

 

Unfortunately the default is to have the recommended tickets filter on.  The only way to change is to turn it off every time.  If there are other tickets for sale in your section and row for less than yours, your tickets will not show if filter is on.

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