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MissPope2
New User

Payment Failed status

I recently sold tickets to Usher concert in Las vegas. Everything went pretty smoothly however I was supposed to receive payment today and received an email from StubHub saying that I had not selected a default payment method. I went into my accounts settings payments and selected a default payment. After selecting default payment I went back to check the status and it says payment failed. What is this? Am I expecting them to attempt to pay me again later today? Also what is the contact number for stubhub?
1 REPLY 1
bossfan
Olympian

Re: Payment Failed status

866-Stubhub

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here