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henstiffiths
New User

Sales of my tickets reversed after too late to post and try and sale

I recently sold 2 tickets to a concert as it was starting.  I was also attending this concert.  At that point my tickets were not available to be sold (they just sold).  I was later notified (1 hour later -- 1/2 way through the concert) that there was a 'security issue' with the buyer and my sale had been cancelled.  I also didn't see this until after the concert as I was enjoying it. So for that hour I would have been unable to sale my tickets to anybody but StubHub returns them 1/2 way through and says they are yours to deal with?  

 

Seems to me that StubHub accepted the buy and removed my tickets for sale -- at that point the issue is between StubHub and the buyer and not with me, the Seller and I should receive the funds for the sale either way from StubHub.

 

Who do I talk to in order to resolve this?

1 REPLY 1
bossfan
Olympian

Re: Sales of my tickets reversed after too late to post and try and sale

You can call 866-Stubhub . But I don’t think it’ll help as I doubt they will pay you.
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