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esebelius
New User

Selling a partial order of tickets

First time Stubhub user here. I have four tickets and I'm trying to sell two. I've already listed them. How am I going to transfer those two when someone wants to buy... does Stubhub take care of that, like I'm not even the one who sends the link to the buyer, right? The two tickets that sell will just disappear from my account and the other two that I want to use will stay there?
3 REPLIES 3
Melpik
Legend

Re: Selling a partial order of tickets

Hi @esebelius 

 

the answer is it depends.  If it is an MLB event you enter the barcodes and the tickets will be removed from your account. If mobile transfer you will be given the buyers name and email and you will be responsible for making the transfer.  Remember after transfering to confirm you have done so in your stubhub account.

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esebelius
New User

Re: Selling a partial order of tickets

Hey thanks a lot so it's 4 concert tickets and the way I access them is through a web link. So what I don't get yet is how do I give someone the link so they can use 2 of them but then I can still use the other 2? If I just give them the link and all 4 are there they could use all 4 if they get to the concert and scan them before I do, right?
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bossfan
Olympian

Re: Selling a partial order of tickets

Typically with Ticketmaster or AXS tickets you would transfer 2 tickets from your Ticketmaster or AXS account to the buyer.  It sounds like your tickets are not Ticketmaster or AXS?  I don't know where your tickets are living, but with Stubhub you need to transfer the tickets you sold to the buyer.  Providing the buyer with a link will not be acceptable, and as you said if you did that then the buyer has access to all 4 of your tickets.

 

I suggest removing your listing before it sells until you have an understanding on if you can transfer tickets from whatever web site they are currently living in because if the tix sell and you can't properly transfer them to the buyer you will get a 100% penalty for not being able to fulfill the sale.

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