Hi, I purchased tickets to a show via StubHub, but then was gifted tickets to the same show so I listed the tickets to sell that I purchased on StubHub. I've never sold tickets that I had bought on StubHub so I just wanted to confirm if for some reason the tickets I purchased on StubHub weren't real or the customer has issues, am I still covered under the StubHub guarantee since I originally purchased the tickets on StubHub?
Yes, you are exactly right! In the unlikely event that something does go wrong with the tickets, because you purchased and sold them on StubHub, you are completely covered.
If you'd like us to take a closer look, or if you have additional questions, please send us a DM with your email address and phone number associated with your StubHub account, and we'll be happy to assist!
Good to know. Thanks
It should be like that normally, but sometimes things can be more complicated than expected. Giving a call to the stubhub phone number would definitely be a smart move in this situation. Their customer service team can provide you with accurate and up-to-date information, ensuring you get the help you need without second-guessing. Whether it’s about tickets, refunds, or any other concern, they’re the ones who can give you a 100% correct answer.