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deeann84
New User

Bought tickets for wrong day of event

Hi there! So I bought tickets for the Braves Mets game in April. It was supposed be for Wednesday night but I didn’t realize until after the purchase went through it says Tuesday night even though I’m pretty sure I chose Wednesday. Either way can I fix this? If so how?
2 REPLIES 2
Melpik
Legend

Re: Bought tickets for wrong day of event

Hi @deeann84 

 

Stubhub does not provide refunds.  The only way to fix this is to sell the incorrect tickets (Stubhub will usually waive the sellers fee in such cases) and buy tickets for the date you do want to go to.

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bossfan
Olympian

Re: Bought tickets for wrong day of event

Unless you have some way to prove that you selected the Wednesday date then your options are to keep the Tuesday tickets or resell them and then buy the date that you want.
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