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Topics with Label: Login Issues

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Community Manager Community Manager
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Mistyped email

I am a new user. I registered mistyped email address. How can I change it? I can’t confirm the old address because it is unavailable.The call center has not caught my call over 20 minutes.

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Account locked

I’ve been locked out of my account and need to access a ticket for an event on Saturday. I’ve contacted customer service 6 times this week and haven’t gotten any help. Can anyone help me?!

Account locked after buying tickets

I've just been locked out of my account and my ticket cancelled after buying it. I'd ordered two tickets just before that and can't access those either. I'm in the UK and don't want to make an international call to sort it out. Does anyone know a way...

Can’t login my account

I have tried to login my account using the correct email and password but it keeps on saying ‘The email address and password combination you entered is invalid. Please try again.’ I don’t know what is the problem, could you please hep?

Login and changing my settings

OK, this is going to be tough to explain since what's happening is so illogical, but bear with me. I logged into my Stubhub account and didn't recognize my passcode so I submitted a passcode reset. All good here since got an email with process to upd...

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