cancel
Showing results for 
Search instead for 
Did you mean: 

Topics with Label: Payment Options

Forum activity

How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

screenshot1.png screenshot-2.jpeg
  • 0 Likes
  • 19 Replies
  • 16600 Views

How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

Unknown.png
by Community Manager Community Manager
  • 0 Likes
  • 11 Replies
  • 13420 Views

Pay All account default

Hi, I´ve been receiving this email daily since I sold my tickets. I´ve already uploaded my PayPal account and even though my account accepts USD, I still receive this daily email and have not received the payment. Regards.

Unable to request cash refund?

I received a refund in the form of StubHub wallet credits. According to the email i received, I should have the option to request cash, but when i go to the Wallet, the option does not exist. I have confirmed that my credit card is updated and not ex...

Refund: original payment method no longer valid

I have received an email about a refund for a cancelled event. The original payment method is no longer valid as I have changed credit cards. What can I do to ensure that the funds are properly redirected to a current account?

by
  • 0 Likes
  • 1 Replies
  • 52 Views

Address error

I am trying to add my address for credit card to sell tickets, and it keeps saying “City, state and zip code do not match”. I have a Canadian address. Help?

by
  • 4 Likes
  • 119 Replies
  • 15374 Views

SSN or EIN

Good morning, I am based in the UK and I am having trouble requesting an exemption to the new SSN or EIN number requirements. I have tried numerous times to fill in the form in settings but this just does not work and is instantly forgotten by the si...

Can't add SSN to seller Payment info

Hi, I'm a first time seller on the east coast, USA. I've set up direct deposit...but when I try to add SSN per the new IRS guidelines my info doesn't stick. When I click "Save," the fields are not updated with my info. Please help! Thank you, in adva...

payment for sold tickets

I sold tickets on StubHub for the first time a few weeks ago. I've tried multiple times to input my bank account information to receive payment over a couple of weeks now and i get the same error message - Oops, something went wrong! Try again later....

  • 0 Likes
  • 1 Replies
  • 136 Views

Disputing A Charge = Locked StubHub Account?

Anybody hear about this? I read somewhere that if you dispuvshare te a StubHub charge, they will lock you out of your account until it's dropped. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want th...

ACCOUNT PAYMENT

Hi I sold tickets to an event that happened yesterday. The tickets were American, and I am a Canadian. Because the money is in USD, I made a paypal to accept the money since I don't have an american Bank Account. Although, I received an email this mo...

Labels