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Topics with Label: My Account

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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  • 20 Replies

How do I update my default address?

Login to your profile page Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

by Community Manager Community Manager
  • 18 Replies


I just redownloaded the Stubhub app.{Haven't used it in awhile} all I see is events listed...nowhere to log in,no my accout how do you access your tickets

Social Security # Request

Why I am being asked to provide my social security #? I had a handful of transactions in 2021, certainly no where near the 200 that Stubhub states is the threshold for reporting to the IRS. This appears to be a big overreach by Stubhub? Thank you.

Bank not listed

I am trying to set up my account for direct deposit but my bank is not listed. Is there a way to add my bank?

  • 4 Replies

the tickets in the print Q are not my tickets

Order number 503359915 paid, when i bring up the screen to print tickets i hit tickets and someonellses comes up. when you return to the previous screen it shows the correctinformation then when you hit the print tickrts the wrong info comes uo looki...

New phone #

Hi All, I have a new phone # but can't seem to find where to change it so I can't get around 2 step. Any ideas where/how to get this revised? Thanks so much!

Accessing tickets with a guest account

I purchased 2 tickets using a guest account and created an account to access the tickets with the same email. It says that tickets could take up to an hour to show up under my tickets. I’ve waited for over an hour and it still says there are no curre...

Change email

I used my Facebook account to sign up the stubhub account.and I forgot this Facebook email can't get in,after I purchase the ticker ,I want to get my tickets ,but it need to the New authentication code ,l can’t open the email to get the New authentic...