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Topics with Label: My Account

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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Community Manager Community Manager
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Can't add direct deposit

When I try to add my direct deposit information a little sub window saying "Confirm Account Number" that I can't interact with pops up, my routing and account information are correct.

Paypal email address

My PayPal address is correct in my profile be the email I got after selling my tickets has my normal email not my PayPal address on it. Am I going to have trouble collecting payment? I have it set up correctly but I'm concerned as the sold email spec...

Cancelled event

The event I had bought tickets for was cancelled. I was on the phone with a customer service rep and I was told I had a 120% credit to my account. I cannot find anywhere that this is located. Can someone help me out. I am not on the app, I was alread...

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Add new Order # and Access Codes to New Account

I have purchased a series of tickets on StubHub using the guest feature. I have since established an account with StubHub. I would like to now add or link all my pending order numbers / access codes to my account. Is there a way to do that?

Aligning ticket purchases to new account

I purchased football tickets to a game that has now been cancelled. Some time later I established a StubHub account. How can I align that purchase with my account so that the 120% voucher will be in my account? I have an order number and an access co...

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FanCodes

Hi.I'm new to StubHub. What are FanCodes? How do I get them!? :-) are they different to coupons? Thanks!!!

Address error

I am trying to add my address for credit card to sell tickets, and it keeps saying “City, state and zip code do not match”. I have a Canadian address. Help?

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