cancel
Showing results for 
Search instead for 
Did you mean: 
ojuneneu
Rookie

Concert never changed from postponed

Hi, my Partynextdoor concert that was supposed to be on July 9 was cancelled a couple days before. The status of the concert is still “postponed” and hasn’t changed to rescheduled or cancelled so I cannot get my money back. I was told it usually takes a month but it’s been a while now. How long should I be expecting to wait? Thanks !
1 REPLY 1
matti58
Goalie

Re: Concert never changed from postponed

It's hard to say how long it will take.  It depends on when the official event organizer changes it to "canceled" as opposed to postponed.  Could be months.

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here