StubHub Community

matti58 · 2 weeks ago

Sellers are not required to list seat numbers as far as I know, and there is no way to require them to list the seat number (as far as I know).

matti58 · 3 weeks ago

I've been accused once of selling tickets that we no good, but I was able to get a scan report from the venue proving otherwise. I'm curious why Stubhub isn't asking for that as opposed to proof of delivery?

matti58 · ‎08-23-2024

It's hard to say how long it will take. It depends on when the official event organizer changes it to "canceled" as opposed to postponed. Could be months.

matti58 · ‎03-15-2024

If I recall correctly, if your tickets aren't the cheapest in your row, they won't show up with the filter. If they're the cheapest in your row, I'm not sure why they aren't showing up.

matti58 · ‎03-15-2024

Be sure the "recommended tickets" filter is turned off when viewing the tickets. Most likely that's why they're not showing up.

matti58 · ‎03-08-2024

As long as you transferred the tickets AND confirmed the transfer in your Stubhub account, there's nothing else you need to do. You are not resonsible for getting the buyer to accept the tickets.

matti58 · ‎03-05-2024

I don't think you'll get paid until you enter the TIN. Stubhub is just following federal regulations regarding this; they don't know that you haven't made income, so it is up to you to properly report any income on your taxes.

matti58 · ‎02-26-2024

I don't believe Stubhub allows will call sales.

matti58 · ‎02-23-2024

When viewing the event page, be sure the Recommended Tickets filter is turned off. Other than that, I would call Stubhub at 1-866-stubhub.

matti58 · ‎02-23-2024

Call 1-866-stubhub.

matti58 · ‎02-14-2024

I could be wrong, but I don't think Stubhub allows you to sell the hotel portion of the package.

matti58 · ‎01-30-2024

To the best of my knowledge, the VIP features are not transferable.

matti58 · ‎01-24-2024

Yes, this happens to me fairly frequently. No idea how to make it better.

matti58 · ‎01-14-2024

Call 1-866-stubhub or send a DM to TeamStubHub.

matti58 · ‎01-11-2024

There are two Stubhub event pages for the same concert: Adam Ant on March 27 in Indianapolis, IN. My tickets aren't showing up on one of the pages, so I'm hoping you can collapse all listings into only one event page. See the two separate pages for the same event here: https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152700070/ https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152738598/

matti58 · ‎12-31-2023

When on your laptop, is the "Recommended Tickets" filter turned off?

matti58 · ‎12-31-2023

Hello. Stubhub incorrectly has two event pages for the same Adam Ant show on March 27 in Indianapolis: https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152700070/ https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152738598/ Could you please collapse them into one event page? Thanks.

matti58 · ‎12-19-2023

The event page for Adam Ant in Indianapolis is incorrect. There is no floor general admission section on the primary. https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152700070/

matti58 · ‎11-21-2023

Thanks Melpik. I guess this entire tax situation confuses me. I report my income to the IRS, regardless of if I get a 1099K or if I meet or don't meet any sales value/sales volume threshold. So I can't see why the date of implementation of the new IRS rules would change anything. I admit that I don't know much about the tax system in general, so maybe there's something glaringly obvious that I'm just not understanding. Thanks again for the link.

matti58 · ‎04-12-2023

Hello. This event on Stubhub is listed incorrectly. The section right in front of the stage is called "Front," not "Pit." Here is the primary. Thanks. https://www.ticketmaster.com/blue-monsters-tour-2023-blues-traveler-waite-park-minnesota-08-16-2023/event/06005E84A9A92153

matti58 · ‎02-07-2023

Hello. Could you please update this map? https://www.stubhub.com/chelsea-handler-boise-tickets-4-22-2023/event/151395530/ The primary is here: https://www.ticketmaster.com/chelsea-handler-little-big-**bleep**-boise-idaho-04-22-2023/event/1E005E2DA5B82233 Thanks.

matti58 · ‎01-25-2023

Hello. Could you please update the event map for Chelsea Handler, April 22, 2023: https://www.stubhub.com/chelsea-handler-boise-tickets-4-22-2023/event/151395530/ The correct map is here: https://www.ticketmaster.com/chelsea-handler-little-big-**bleep**-boise-idaho-04-22-2023/event/1E005E2DA5B82233 Thanks.

matti58 · ‎12-01-2022

Hello. The seating chart for the 7pm show isn't updated. However, the 9:30pm show has the correct seating chart (see link below). Could you please update? Thanks. https://www.stubhub.com/jerry-seinfeld-dallas-tickets-3-11-2023/event/151217091/

matti58 · ‎11-26-2022

Hello. Could you please correct the seat map for this event? Specifically, could you ensure the Pit sections are added? Thanks. https://www.stubhub.com/joe-gatto-raleigh-tickets-4-1-2023/event/151245900/?quantity=2

matti58 · ‎05-14-2021

Wrong map for this event. https://www.stubhub.com/alan-parsons-project-minneapolis-tickets-9-22-2021/event/104845932/ The event has a seated pit area right in front of the stage, but this pit section is not shown on the Stubhub map. Primary ticketing link here: https://www.ticketmaster.com/the-alan-parsons-live-project-minneapolis-minnesota-09-22-2021/event/06005AA6A0B42951 The correct map configuration is in use for other StubHub listings, such as this one: https://www.stubhub.com/wardruna-minneapolis-tickets-10-2-2021/event/104584717/

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