StubHub Community

ticketmvp · 5 hours ago

Great White on 10/26, https://www.stubhub.com/great-white-tickets-great-white-las-vegas-eastside-cannery-casino-hotel-10-26-2019/event/104279220 , has an incorrect seating chart. The current setup only shows sections 1-3 but the show uses sections 4-6 and 8-10 as well, https://www1.ticketmaster.com/great-white-slaughter/event/17005685BFBA34A2 .

ticketmvp · yesterday

If you somehow have tickets listed for sale that you did not list, then login to your StubHub account and delete the listing and then contact a moderator or customer service and find out how the ticket was listed for sale.

ticketmvp · yesterday

If your tickets are now dynamic/rotating barcodes, you will definitely need to contact StubHub and that way the previously sold tickets can be corrected and set up as transfers as those QR codes won't be valid and you'll be hit with StubHub penalties when the buyers can't use them to get into the venue. I would definitely switch all tickets to mobile transfer for any of the tickets that have been switched to dynamic barcodes. Trust me, it'll save you've time and money down the line.

ticketmvp · yesterday

Click on the bottom of the event page if you need help.

ticketmvp · yesterday

Make sure you correctly entered your valid email address. I've had people send me incorrect email addresses (misspelled, missing a letter, etc.) and they never got the transfer and then StubHub had to contact me again and have me cancel the original transfer and send a new one to the correct email address.

ticketmvp · yesterday

Because the event is in Japan, StubHub directs you to the international version of StubHub. The site is legitimate and that is where you will need to search for ticket availability.

ticketmvp · Sunday

Screen shots are real and valid tickets. They are scanned the same as if the tickets were viewed directly from your Ticketmaster account.

ticketmvp · Saturday

Explosions in the Sky on 10/23, https://www.stubhub.com/event/104115269 , has an incorrect seating chart. The floor is not reserved but entirely general admission, https://www1.ticketmaster.com/explosions-in-the-sky-20th-anniversary-tour/event/0600568AD7B67411 . Incorrect StubHub map Correct Ticketmaster map

ticketmvp · Saturday

Casting Crowns on 10/24, https://www.stubhub.com/event/104177943 , needs to have an interactive seating chart instead of seat map coming soon. Here is the correct map, https://www1.ticketmaster.com/casting-crowns-only-jesus-tour/event/160056BDF3FD71B5 . Correct Ticketmaster map

ticketmvp · Saturday

X Ambassadors shows on 10/22 and 10/23 have been switched. The show on 10/22, https://www.stubhub.com/x-ambassadors-tickets-x-ambassadors-orlando-house-of-blues-orlando-10-22-2019/event/104149156 , that was originally scheduled for House of Blues Orlando has been switched to Revolution Live, https://www1.ticketmaster.com/x-ambassadors-the-orion-tour/event/0D0056ABE222C32B . The show on 10/23, https://www.stubhub.com/x-ambassadors-tickets-x-ambassadors-fort-lauderdale-revolution-live-10-23-2019/event/104149161 , that was originally scheduled for Revolution Live has been switched to House of Blues Orlando, https://concerts1.livenation.com/event/220056A915E9C8F6 .

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