StubHub Community

ticketmvp · ‎03-14-2024

It's a risk you have to be willing to take. If transfers are never allowed, you'll be on the hook with StubHub. I wouldn't list them until you know for sure but you can do whatever you want. Just be prepared for massive fees and penalties if you can't deliver something you sold.

ticketmvp · ‎03-14-2024

I'd be careful to list tickets for sale for Noah Kahan. As far as I have seen, all of his shows are non-transferable so all of these sold tickets will be a massive headache for all involved. StubHub was allowing listings but making you meet the buyer at the venue. Who wants to do that? It's possible it's a smokescreen and the shows will open up for transferability a day or two before the show but why take that chance? StubHub will not be helpful if you can't transfer the tickets and they will hold you liable for all canceled orders as well as penalty fees. I wouldn't list until you know for sure. This tour could be a massive mess for all parties involved.

ticketmvp · ‎05-15-2023

NHRA Thunder Valley Nationals (all 4 events) at Bristol Motor Speedway and Dragway June 9-11 have incorrect seating charts. The current seating chart is for the Bristol Motor Speedway. These are NHRA races taking place at the Bristol Dragway and should have the Dragway seating chart as shown on Ticketmaster. Please have this corrected asap as I don't even understand how the incorrect map has been up all this time. Bristol Dragway seating chart

ticketmvp · ‎02-27-2023

Crash Test Dummies on 3/3 at Live at the Ludlow Garage is not a general admission event but a reserved seating show.

ticketmvp · ‎02-20-2023

StubHub - please stop with all the little ridiculous errors! Jerry Harrison & Adrian Belew REMAIN IN LIGHT on 2/26 has all the listings for Orchestra Right, Orchestra Center and Orchestra Left missing the Orch from the section names so it is showing estra Right, estra Center and estra Left (all missing the Orch). It makes no sense whatsoever why this kind of stuff keeps happening.

ticketmvp · ‎02-02-2023

Here we go again StubHub! I thought this was fixed awhile back but you're at it again. Miramar Regional Park is not a venue. The shows are being held at Miramar Regional Park Amphitheater only. Miramar Regional Park is the name of the park complex overall not the specific venue. Please see Ticketmaster for verification. Let the catalog's team know they continue to make this mistake on these two venue names and make sure they correct it permanently.

ticketmvp · ‎01-29-2023

Please follow up with catalog/events team. Event is this week and there shouldn't still be duplicate events on the site. The name of the event is AT&T Pebble Beach Pro-Am not AT&T Pebble Beach National.

ticketmvp · ‎01-08-2023

Please get these added as I'm not sure why you wouldn't have the last two rounds of a PGA event listed when you have every other day listed and the event is next weekend. Thanks.

ticketmvp · ‎01-04-2023

Event add requests: Firestone Grand Prix of St. Petersburg - 3-Day (March 3-5) Friday, March 3 Streets of St. Petersburg Firestone Grand Prix of St. Petersburg - Friday Friday, March 3 Streets of St. Petersburg Firestone Grand Prix of St. Petersburg - Saturday Saturday, March 4 Streets of St. Petersburg Firestone Grand Prix of St. Petersburg - Sunday Sunday, March 5 Streets of St. Petersburg

ticketmvp · ‎01-04-2023

StubHub does not have the Saturday and Sunday rounds of the Sony Open in Hawaii on the site. Please have the following events added: Sony Open - Saturday 1/14/23 at 8 am Waialae Country Club Sony Open - Sunday 1/15/23 at 8 am Waialae Country Club

ticketmvp · ‎12-27-2022

StubHub has Geoge Lopez on 1/15 listed at two different venues within the Duke Energy Center for the Performing Arts. One is listed at Duke Energy Center for the Performing Arts - Complex but with the seating chart of Meymandi Concert Hall. The show is taking place at Duke Energy Center for the Performing Arts Raleigh Memorial Auditorium. This event is listed on StubHub with the correct seating chart at Raleigh Memorial Auditorium. I don't know why StubHub keeps listing so many events at two different venues within the same complexes. This happens throughout StubHub and makes no sense. You'll have to contact the correct department as I have no idea who can fix this correctly.

ticketmvp · ‎12-08-2022

T-Pain & Rick Ross on 12/10 has an incorrect seating chart. All 100 level sections are standing room only general admission (not reserved) and all 200 level sections are seated general admission (not reserved). The 300 level is still reserved seating. Please correct this per Ticketmaster's seating chart.

ticketmvp · ‎12-07-2022

Add event request: Monster Jam Event Date: Saturday, December 10, 2022 at 7:00 pm Facility: Spokane Arena

ticketmvp · ‎12-07-2022

Please add this event to StubHub: Winter Warm Up Holiday Jam with Monica Sun • Dec 11 • 8:00 PM Kings Theatre, Brooklyn, NY

ticketmvp · ‎12-06-2022

This event needs to be added to StubHub: Ja Rule & Ashanti with Juvenile, Lloyd, Trina, Ying Yang Twins & more Sun • Dec 11 • 7:00 PM H-E-B Center at Cedar Park, Cedar Park, TX

ticketmvp · ‎11-27-2022

Dave Koz on 12/2 is listed at the incorrect venue on StubHub. The show is listed at Meymandi Concert Hall at Duke Energy Center for the Performing Arts. The show is being held at Raleigh Memorial Auditorium which is a different venue inside Duke Energy Center for the Performing Arts.

ticketmvp · ‎11-14-2022

Blackberry Smoke on 11/17 has an incorrect seating chart on StubHub. The show is taking place in the theater not in the arena.

ticketmvp · ‎11-14-2022

Black Jacket Symphony on 11/17 has an incorrect seating chart on StubHub. The show is in the Cox Business Convention Center but in the Legacy Hall which has a different seating chart.

ticketmvp · ‎11-09-2022

Can StubHub seriously fix all the issues with incorrect or nonexistant floor seating charts for events? I am so tired of seeing Floor TBD for event after event. Royal Comedy on 11/11 is another event that needs a correct and accurate floor seating chart added. All the maps team needs to do is recheck an event once it is onsale like this one to get the accurate seating chart but this obviously is beyond comprehension for the fine folks at StubHub/Viagogo. I swear if I worked for StubHub, you wouldn't have these problems. Maybe someone over there needs to contract myself for outside work.

ticketmvp · ‎11-09-2022

Keller Williams on Friday, 11/11 is a general admission show and it is not reserved as the current seating chart on StubHub shows.

ticketmvp · ‎11-08-2022

Three Days Grace on Friday, 11/11 is a general admission show and not a reserved seating show as StubHub currently has the event listed as.

ticketmvp · ‎11-08-2022

The Oak Ridge Boys on Friday, 11/11 has an incorrect seating chart on StubHub. The show is not taking place in the arena but in the theater. Please update to the correct seating chart.

ticketmvp · ‎11-02-2022

Charleston Area Convention Center and Charleston Coliseum and Convention Center are not the same venues but have numerous events listed at both venues on the same day. Charleston Area Convention Center's address is 5001 Coliseum Drive, North Charleston, SC 29418 and Charleston Coliseum and Convention Center's address is 200 Civic Center Drive, Charleston, WV 25301. These are clearly two different venues. It appears that all the events listed at Charleston Area Convention Center are actually being held at Charleston Coliseum and Convention Center. StubHub needs to remove all of these events and quit listing events at this venue that aren't there as these are in two different cities and states.

ticketmvp · ‎10-31-2022

Countie Basie Center for the Arts - Complex and Hackensack Meridian Health Theatre at the Count Basie Center are the same venue and I've brought this to StubHub's attention before but it's not fixed. Count Basie Center for the Arts - Complex needs to be removed as a venue name as all of these events are being held at the correct name Hackensack Meridian Health Theatre at the Count Basie Center. Why does StubHub continue to create incorrect venues when the correct venues are already on StubHub? Please have the venue/maps team correct this once and for all.

ticketmvp · ‎10-18-2022

Bonobo on Thursday, October 20 has duplicate events and incorrect seating charts for both. The duplicate event IDs are 105268589 and 150528859. The events should be merged and then the seating chart should be changed to show that all sections except for loge are one general admission section with loge still being reserved.

ticketmvp · ‎10-18-2022

Carly Rae Jepsen on Friday, 10/21 is a general admission show and there is no reserved seating so the current seating chart needs to be replaced.

ticketmvp · ‎10-18-2022

Big Wild on 10/21 at WaMu Theater is a general admission event and not reserved seating.

ticketmvp · ‎10-18-2022

Belinda Carlisle on Friday, October 21 has an incorrect seating chart. The current chart is of The Event Center At Nugget Sparks (outdoor venue). This show is indoors and listed at the correct venue but the grand ballroom has a completely different seating chart.

ticketmvp · ‎09-28-2022

Good luck getting those added. StubHub doesn't really care.

ticketmvp · ‎09-24-2022

TobyMac on 9/30 is listed at the incorrect venue with an incorrect seating chart. The show is listed on StubHub as American Bank Center Arena. It is actually being held at Selena Auditorium at the American Bank Center.

ticketmvp · ‎09-16-2022

The NHRA Midwest Nationals from September 30-October 2 all have the incorrect map up on StubHub. These are NHRA races not Nascar or IndyCar races. The Worldwide Technology Raceway uses a separate track specifically for drag racing. I'm not sure why StubHub does this to so many NHRA races at other tracks but this needs corrected for all four events. 3 Day map Friday map Saturday map Sunday map

ticketmvp · ‎09-12-2022

The NHRA Carolina Nationals from 9/23 to 9/25 at Charlotte Motor Speedway have some map errors: Fri, 9/23 - Sections MM-YY are general admission and not reserved Sat, 9/24 - incorrect map of Charlotte Motor Speedway when seating chart should be the dragway Sun, 9/25 - incorrect map of Charlotte Motor Speedway when seating chart should be the dragway

ticketmvp · ‎08-28-2022

The Fillmore Auditorium in Denver is not labeling the general admission section for most shows. For some reason the general admission section is labeled as Admission. Obviously, the section should be labeled as General Admission. Please pass this along to the mapping department to get fixed.

ticketmvp · ‎08-24-2022

Please have the maps team correct the mapping process for Cynthia Woods Mitchell Pavilion. Each section is currently being mapped as X102, X103, X104, etc. The "X" needs to be removed from the front of each section as it is not correct and doesn't make sense as no one would be normally listing tickets with an X in the section numbers.

ticketmvp · ‎08-16-2022

The maps for Ruoff Music Center keep incorrectly labeling sections with an "x" as the end of them (i.e., Pavilion Cx, Pavilion Ax, Pavilion Hx, etc.). That extra "x" needs removed from the section naming and mapping process. I have already posted this a few weeks back but of course, it hasn't been changed. Please get this corrected as it is incorrect and tickets won't be mapped by many sellers because of this.

ticketmvp · ‎07-28-2022

Please unpin this as this is no longer working as hasn't since the merger. If you have created or are going to create a new way to report map errors, then update this page.

ticketmvp · ‎07-21-2022

You can't sell non transferrable tickets; however, if they are PDFs, then there would be no way for them to know that the tickets aren't from the original purchaser so I don't see how that would be an issue.

ticketmvp · ‎06-16-2022

They know about this they just don't seem too concerned about getting maps correct. I was told to wait until the end of last week and it would be fixed. It wasn't and I've kept telling them to have this fixed but like everything right now, you just have to hope somebody will address it sooner than later. The seating charts for so many events now are incorrect.

ticketmvp · ‎05-12-2022

Well since the maps request form page is still not working, I'm going to have to submit map request on here until it's fixed. Teo Gonzalez on 5/15 is not a GA event. It is a reserved seating show. Please send to the maps team to get corrected. Thanks.

ticketmvp · ‎05-11-2022

That's not the issue. The little pop up form no longer shows up so there is nowhere to input the seat info. This started yesteday.

ticketmvp · ‎05-10-2022

Event map errors page is not currently allowing you to submit an error as the popup does not show up on the page. Please have your tech support look at this and fix it.

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