StubHub Community

ticketmvp · yesterday

NEEDTOBREATHE on Wednesday, October 27, is incorrectly listed as being held at Memphis Botanic Garden. This event is being held at Radians Amphitheater. Memphis Botanic Garden is no longer the name of this venue.

ticketmvp · yesterday

The Hu on Tuesday, October 26 has been moved from the Commodore Ballroom to the Orpheum Theatre Vancouver.

ticketmvp · Tuesday

Also, StubHub has a show listed on 10/23 at McAllen Convention Center but it should be listed at McAllen Peformance Center as these two are not the same venues.

ticketmvp · Monday

David Bisbal on Friday, October 22 and Saturday, October 23 are listed at the incorrect venues on StubHub. The 10/22 show is listed at McAllen Performing Arts Center but that show is on 10/23. The 10/23 show is listed at Aztec Theatre San Antonio but that show is on 10/22. Please have the venues and dates switched for these two shows.

ticketmvp · a week ago

Is the ticket from Ticketmaster? If so, log in to the account where you purchased the tickets and go to your order history. Choose this order and the transfer tickets option should be in there. If not, it may be an event that doesn't offer mobile ticket transfer. In that case, you will have a big problem.

ticketmvp · a week ago

You can't change delivery methods thru the website. You will need to email @TeamStubHub with your name and order number here and they can probably help or call StubHub (be prepared to be on hold for an hour or longer).

ticketmvp · a week ago

You show negative covid test to the venue. StubHub has nothing to do with this and would do no good for you to send to them.

ticketmvp · a week ago

If the barcode on the tickets is a dynamic barcode (line moves back and forth on the mobile barcode) then the only way you can send them to the buyer is via a ticket transfer. Screenshots will not work and buyer will be denied entry at the venue.

ticketmvp · a week ago

Yeah a floating barcode is a dynamic barcode. You can't send a buyer a screenshot because that barcode changes every 5-10 seconds. You would have had to transfer the tickets to the buyer only. The buyer would not be allowed into the game by the venue and you will be charged by StubHub for selling invalid tickets. I'm sorry but you should have already been familiar with the Capitals digital tickets.

ticketmvp · a week ago

If you got mobile screenshots, then those would be a QR code (not a barcode) on the screenshots that is scanned.

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NEEDTOBREATHE on 10/27 should be listed at Radians...

The Hu on 10/26 moved to Orpheum Theatre Vancouver

Re: David Bisbal on 10/22 and 10/23 have venues sw...

David Bisbal on 10/22 and 10/23 have venues switch...

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