StubHub Community

Excellent post Mike! Wrong maps is my biggest problem with StubHub. Right now I have SIX events for which I have great seats to sell  ... but I can't even list my tickets because the maps are totally wrong. The sections my tickets are in don't even exist on the current maps. I have tried getting the maps fixed but StubHub won't even reply to any of my post or private messages. It is SO fustrating!! ... View more

@teddylegend    Hey just curious, do they ever fix the maps that you ask them to fix? And if so what is your secret in getting them to do it? I just can't seem to get any fixed.   Thanks! ... View more

Hello, These six events have the wrong seating maps. The sections my tickets are in do not even exist on the current maps. I can't even list my tickets because of this ... Can you please have the maps fixed ... Thank You!   All of these events are at the same venue and the correct seating map would be the same for all of them. 1. Alter Bridge 3/25/2023 StubHub link: https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0 Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV0325%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=032623&cgc=&dataAccId=296&locale=en_US&siteId=ev_twnqc 2. Alter Bridge 3/26/ 2022 StubHub link: https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0 Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV0326%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=032623&cgc=&dataAccId=296&locale=en_US&siteId=ev_twnqc 3. Richard Marx 11/20/2022 StubHub link: https://www.stubhub.com/richard-marx-airway-heights-tickets-11-20-2022/event/150460856/?quantity=0 Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV1120%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=&cgc= 4. Kathleen Madigan 12/1/2022 StubHub Link: https://www.stubhub.com/kathleen-madigan-airway-heights-tickets-12-1-2022/event/150520751/?quantity=0 Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV1201%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=&cgc= 5. LeAnn Rimes 12/18/2022 StubHub link: https://www.stubhub.com/leann-rimes-airway-heights-tickets-12-18-2022/event/150460871/?quantity=0 Correct map:  https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV1218%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=&cgc= 6. The Bacon Brothers 1/27/2023 StubHub link: https://www.stubhub.com/the-bacon-brothers-airway-heights-tickets-1-27-2023/event/150460854/?quantity=0 Correct map: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV1007%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=&cgc= ... View more

@TeamStubHub    Hello!!   These six events have the wrong seating maps. The sections my tickets are in do not even exist on the current maps. I can't even list my tickets because of this ... Can you please have the maps fixed ... Thank You!   1. Alter Bridge 3/25/2023 StubHub link:    https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0   Official link:       https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV0325%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=032623&cgc=&dataAccId=296&locale=en_US&siteId=ev_twnqc   2. Alter Bridge 3/26/ 2022 StubHub link:   https://www.stubhub.com/alter-bridge-airway-heights-tickets-3-26-2023/event/150480003/?quantity=0   Official Link:    https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3APAV0326%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=032623&cgc=&dataAccId=296&locale=en_US&siteId=ev_twnqc   3. Richard Marx 11/20/2022 StubHub link:     https://www.stubhub.com/richard-marx-airway-heights-tickets-11-20-2022/event/150460856/?quantity=0   Official link:      https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV1120%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=&cgc=   4. Kathleen Madigan 12/1/2022 StubHub Link:    https://www.stubhub.com/kathleen-madigan-airway-heights-tickets-12-1-2022/event/150520751/?quantity=0   Official link:        https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV1201%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=&cgc=   5. LeAnn Rimes 12/18/2022 StubHub link:     https://www.stubhub.com/leann-rimes-airway-heights-tickets-12-18-2022/event/150460871/?quantity=0   Official link:       https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV1218%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=&cgc=   6. The Bacon Brothers 1/27/2023 StubHub link:      https://www.stubhub.com/the-bacon-brothers-airway-heights-tickets-1-27-2023/event/150460854/?quantity=0   Official link:        https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC22%3APAV1007%3A&linkID=twnqc&shopperContext=&pc=&caller=&appCode=&groupCode=&cgc= ... View more

Read this ....   https://support.stubhub.com/en/support/solutions/articles/61000276377-selling-tickets-on-stubhub ... View more

Hi,   The map is wrong for this event it is missing the FLOOR GOLD section where my tickets are located: https://www.stubhub.com/brett-young-airway-heights-tickets-8-6-2022/event/105290672/?quantity=0   The map should be the same as this event: https://www.stubhub.com/stone-temple-pilots-airway-heights-tickets-7-17-2022/event/105247373/?quantity=0   Why did StubHub do away with the "event map is wrong" form? When I used that form the map was usually fixed im a matter of minutes. Where as now using the community fourm this is the 2 or 3 time now I've asked for the map to be fixed on this event.       ... View more

Hi, Cedrone   Yes, you will have to wait until after the event is over, then wait 5-8 business days to get paid. ... View more