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Howardy1
New User

No onger have access to old email on account

I purchased 2 tickets in october for concert in July. I no longer have access to the email on the account

what do i do to gain access to my tickets and get a new stubhub account for future

1 REPLY 1
bossfan
Olympian

Re: No onger have access to old email on account

Sellers get the email info that is on your account so that is where the tickets are going to get transferred to.  You will have to call Stubhub to get some help.  Stubhub will have to contact the seller with the new email account and ask the seller to cancel the first transfer and resend the tickets.

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here