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Drconcerned
New User

fraudulent activity

Yesterday somebody hacked into my Stubhub account and purchased tickets to Usher (who I wouldn't buy tickets for) at the Barclay Center (I don't know where that is).  My card on file was charged $730. and then credited back the $730.  I was alerted to this activity because I received an email from Stubhub saying my email had been changed and if I didn't make that change, then contact them immediately.  At the same time, I started received a ton of junk emails and texts.  This was very disturbing.  I wasn't able to get into my Stubhub account with my email.  I called Stubhub and they put my email back so I was able to log in.  I immediately changed my password and called my credit card company and cancelled my card.  Stubhub "escalated" this incident to their "Fraud" department.  I later received an email from Stubhub stating that they determined  there was no fraudulent activity on my account.  This is unacceptable and I want everyone to know about this and to be careful.

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here