Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below!
To help us address and review the issue as quickly as possible, please make sure to include all of the following details:
We will forward all of this information to our events team who will work to verify the discrepancies and update the site!
Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here.
*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible.
Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.
04-17-2023
Hi Team,
Requesting to change the event time to 5pm for the event below:
Samara Joy
Kimmel Center - Miller Theater|Philadelphia, PA
Fri, Dec 22, 2023, 5:00 PM
https://www.stubhub.com/samara-joy-philadelphia-tickets-12-22-2023/event/152039394/?quantity=2
Thank you!
Hi Team,
Requesting to update the event time to 8PM on Stubhub link for this event:
Philadelphia Orchestra - Mozart's Reqieum
Kimmel Center - Verizon Hall|Philadelphia, PA
Fri, Apr 26, 2024, 8:00 PM
https://www.stubhub.com/philadelphia-orchestra-philadelphia-tickets-4-26-2024/event/151825743/?secti...
https://www.philorch.org/SmartSeat/Index?itemNumber=52150#/seatmap
Thank you!
Map error
Foreigner Penticton May 4 South Okanagan events center
Incorrect link https://www.stubhub.ca/foreigner-penticton-tickets-5-4-2024/event/152607313/?quantity=2
Correct Map https://valleyfirsttix.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ASOEC%3AP24%3AFOR...
Floor Sections FLR 7 FLR 8 FLR9 missing from stubhub map and need to be added
You have two events for Celtic Woman in Cincinnati, OH Fri 4/19/24 7:30 PM.
Incorrect Venue (Jarson Kaplan): https://www.stubhub.com/celtic-woman-cincinnati-tickets-4-19-2024/event/152373830/?sections=&ticketC...
Correct Venue (Aronoff): https://www.stubhub.com/celtic-woman-cincinnati-tickets-4-19-2024/event/152393673/?sections=&ticketC...
Primary: https://www.cincinnatiarts.org/events/detail/celtic-woman-24
Hi Team,
Seeking your assistance to update the time from 8PM to 7PM for below event:
Event Name: Mike Birbiglia
Venue: Chicago Theatre, Chicago, IL
Event Date & Time: Apr 26, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/mike-birbiglia-chicago-tickets-4-26-2024/event/152746656/?
Primary Link: https://www.ticketmaster.com/mike-birbiglia-please-stop-the-ride-chicago-illinois-04-26-2024/event/0...
AJAX vs Go Ahead Eagles Soccer Match
Stubhub Listing:
https://www.stubhub.com/afc-ajax-amsterdam-tickets-4-2-2024/event/152016990/
AJAX website:
https://tickets.ajax.nl/content
Event date is listed as April 2, 2024. Actual date is April 4, 2024.
Event:
PBR - Unleash the Beast - 2 Day Pass (2/16 - 2/17)
Crypto.com Arena | Los Angeles, CA
Fri, Feb 16, 2024, 7:45 PM
Kindly update the event time.
Incorrect time on Stubhub: 12AM
Correct time: 7:45 PM
Link to the event on StubHub.com:
https://www.stubhub.com/pbr-unleash-the-beast-los-angeles-tickets-2-16-2024/event/152480660/
Link to the event from the primary ticket provider:
https://www.axs.com/events/505114/pbr-unleash-the-beast-tickets?q=Crypto.com+Arena
Thanks!