Incorrect Event Information

[#1]

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary?  Let us know about it by commenting below!

To help us address and review the issue as quickly as possible, please make sure to include all of the following details: 

• Event name
• Link to the event on StubHub.com
• Link to the event from the primary ticket provider (other secondary marketplaces will not be accepted)
• What is wrong (date/time, venue, rescheduled/postponed, etc.)
• What is correct (what the primary has)

We will forward all of this information to our events team who will work to verify the discrepancies and update the site!

Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here. 

*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible. 

Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.

[#2]

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary?  Let us know about it by commenting below!

To help us address and review the issue as quickly as possible, please make sure to include all of the following details: 

• Event name
• Link to the event on StubHub.com
• Link to the event from the primary ticket provider (other secondary marketplaces will not be accepted)
• What is wrong (date/time, venue, rescheduled/postponed, etc.)
• What is correct (what the primary has)

We will forward all of this information to our events team who will work to verify the discrepancies and update the site!

Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here. 

*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible. 

Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.

[WilberC64]

Playboi Carti • TD Garden, Boston MA
Feb 2, 2024
https://www.stubhub.com/playboi-carti-tickets/performer/1509244
https://my.ticketmaster.com/order/Z7IVgZOxvZ16Ap3k6eK/view
The event is no longer postponed it has been CANCELLED.

[CMorse]

I have been waiting 2 weeks for this update, please help....

2 Impacted events:

Ottawa Bluesfest with Nickelback, May Davis, Bywater Call, and more - Friday Only

Friday, July 5, 2024 17:00 (event local time) at LeBreton Flats Park,Ottawa

AND

Ottawa Bluesfest with Neil Young Crazy Horse, Josh Ross, Merle Marlow Band, and more - Thursday Only

Thursday, July 11, 2024 17:00 (event local time) at LeBreton Flats Park,Ottawa

WRONG:

Zone: VIP

Section: VIP

CORRECT:

Zone: VIP

Section: VIP or Reserved Right or Reserved Left

Row: must be enabled (rows A to J)

Seats: must be enabled (seats 1 to 10)

link to event page:

https://ottawabluesfest.frontgatetickets.com/event/gs5n3ug9bzrcop0x

screenshot:

[Bieleba702]

Ali Wong

https://www.stubhub.com/ali-wong-tickets/performer/1499062?agqi=8efba3ef5b03726a1bb6a81c23339ec8&agi...

https://www.ticketmaster.com/ali-wong-tickets/artist/1458779?venueId=189062

Friday April 26 10:30 pm show has been cancelled.  But is still listed as available on your site.

[HarrySchwartz]

Punk Rock Bowling in Las Vegas

https://www.stubhub.com/punk-rock-bowling-and-music-festival-tickets/performer/718986?AffiliateID=49...

Correct Dates for 3 Day Festival are Sat May 25 - Mon, May 27.

Need to be able to indicate if tickets for sale are for a single day, and which one, or if they are 3 Day.

[ayoneil]

• Foundation V10 - Saturday Only
• Time: May 18 • Sat • 4:00PM • 2024
• stubhub link: https://www.stubhub.ca/fisher-vancouver-tickets-5-18-2024/event/153393745/
• Link to the event: https://ticketleader.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=FOUNDATIONV10&linkID=tkt...
• Wrong: Zone and Section "Lower" and "Floor"
• Correct: "GA", "VIP AREA", "HOUSE GUEST AREA"

[TradeKing]

The WNBA game on Monday Connecticut Sun at Indiana Fever May 20th 

STARTS at 7:00pm Central

Currently listed as 12:00

Connecticut Sun at Indiana Fever

May 20 • Mon • 12:00PM • 2024

Gainbridge Fieldhouse, Indianapolis, Indiana, USA

Thank You,

Dale K

[Mauflores]

Hi Team,

Asking for your assistance in updating the correct time for this event to 1:00pm.

Event:Zakk Wylde - Berzerkus
Venue: Poconos Park
Date: Sat, Sep 14, 2024, 1:00 PM

Stubhub Link:https://www.stubhub.com/zakk-wylde-bushkill-tickets-9-14-2024/event/153024419/?sections=1931518&tick...

Primary Link: https://www.etix.com/ticket/p/79246943/berzerkus-2024-bushkill-poconos-park

[AlmostFamous]

• Event name - Marc Rebillet
• Link to the event on StubHub.com - https://www.stubhub.ca/marc-rebillet-broadview-tickets-9-28-2024/event/153494047/
• Link to the event from the primary ticket provider (other secondary marketplaces will not be accepted) - https://www.ticketweb.com/event/marc-rebillet-we-blue-note-jazz-club-tickets/13399384
• What is wrong (date/time, venue, rescheduled/postponed, etc.) - Wrong time (8 pm), city (Broadview, Illinois), and venue (Blue Note Jazz Club - IL)
• What is correct (what the primary has) - Marc Rebillet, Saturday Sept 28 2024, 10:30pm, Blue Note Jazz Club - NYC, New York, United States