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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

TeamStubHub1
Moderator

Re: NEW Map Errors on Site

I've sent this over to our team to update ASAP!

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Quiennie
Zamboni Driver

Re: NEW Map Errors on Site

Hi Team,

 

Please update Stubhub map for this event Chris Young 10/09/2022

 

Stubhub link: https://www.stubhub.com/chris-young-durant-tickets-10-9-2022/event/150249338/

 

Primary link: https://www.ticketmaster.com/event/0C005CD48FDE1C1F

 

Thanks,

 

Quiennie

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mariefe_madrid
Stagehand

Re: NEW Map Errors on Site

Hi Team,

 

Please update Stubhub map seat for this event Big wild 10/20/2022

 

Stubhub link: https://www.stubhub.com/big-wild-portland-tickets-10-20-2022/event/150353841/

 

Primary link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=6345574&partner_id=240&method...

 

Thanks,

Reply
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mariefe_madrid
Stagehand

Re: NEW Map Errors on Site

Hi Team,

 

Please update Stubhub map seat for this event I prevail 9/17/2022

 

Stubhub link: https://www.stubhub.com/i-prevail-ralston-tickets-9-17-2022/event/150252431/

 

Primary link: https://libertyfirstcreditunionarena.evenue.net/

 

Thanks

Reply
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mariefe_madrid
Stagehand

Re: NEW Map Errors on Site

Hi Team, 

 

Requesting to add map seat for:

I prevail Tue, Sep 20, 2022, 7:00 PM
The Criterion OKC|Oklahoma City, OK 

 

Stubhub Link: https://www.stubhub.com/i-prevail-oklahoma-city-tickets-9-20-2022/event/150250431/

 

Primary Ticket Link: https://www.etix.com/ticket/online/?utm_source=confirmation&utm_medium=email&utm_campaign=etix-order...

 

Thanks

Reply
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itsbpf
Pit Crew
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itsbpf
Pit Crew

Re: Map Errors on Site

Buyers may be purchasing tickets to Lany in Seattle that are not avialable becuase of the Stubhub mapping error. The repsonse time is too long!

If a seller made these errors they would pay a steep price to their credit card!

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itsbpf
Pit Crew

Re: Map Errors on Site

2022-09-18 (2).png

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itsbpf
Pit Crew

Re: Map Errors on Site

Wrong map that has beeb posted for weeks!

2022-09-18 (4).png

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macd101
Pit Crew

Re: NEW Map Errors on Site

Wouldn't let me in even though I'm signed into Google.

 

Julien Baker - Fox Theatre Oakland

Bad Map  https://www.stubhub.com/julien-baker-oakland-tickets-11-6-2021/event/104823519/?sid=2792765

 

A good map for that venue:

 

https://www.stubhub.com/madness-oakland-tickets-6-2-2021/event/104505081/

 

Thanks

 

 

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Community Log-In Changes May 1st
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Read about the changes here